Job description
create, maintain, and update the pre-arrival template.
Correspond with guest regarding villas location and other special requests. Actively follow up with guests who have not responded to the vacation planning communication.
Utilize a high level of professionalism in verbal and written communications. Coordinate blocked rooms for housekeeping and engineering to conduct maintenance.
Communicate special requests to housekeeping, engineering, and/or vip amenities. Ensure villas attributes are up to date.
Complete pre-arrival check list as required including on the booked reports and forecasts.
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marriott vacations worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.