* ofertas de business continuity and risk manage...
job description:
about us
with over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company.
bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love.
together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
join us to build a career worth celebrating.
about the function:
management of the global bcm standard:
(1) lead, implement, and ensure compliance with the global business continuity management (bcm) standard within supply. Additionally, this role will work jointly with the security management team to support the implementation of global bcm standards.
(2) risk assessments: conduct risk assessments for all facilities and production sites (manufacturing plants), offices, and agricultural operations. These assessments will be carried out in coordination with the leaders of each area. Ensure, through ongoing alignment with the business integrity (bi) management, that business continuity risks are coordinated into the company's strategic risk framework. Will be responsible for identifying and handling risk mitigation actions within the security area. Additionally, will lead meetings to present security risks for both supply and imc/demand.
(3) bcp: personally develop the business continuity plans (bcps) for all critical business processes, including third party operators (tpos), and maintain them up to date. Continuously conduct testing of bcps for critical processes. Execute an audit plan for local tpos, validating the annual efficiency of the bcps required for diageo's operations.
(4) bia (business impact analysis): prepare the bia to identify the business's critical functions and assess the potential consequences of their disruption (e.g., due to disaster, attack, theft, sabotage, etc.), determine recovery priorities, and estimate the financial, operational, reputational, legal, or security impact.
(5) emerging risks: attend, support, lead, and manage emerging risks identified by the itr (incident response team).
(6) crisis management and response: be the crisis management team (cmt) leader for supply. Design and deliver the mandatory cmt training sessions, including the facts process.
(7) lead the implementation and maintenance of an appropriate corporate security governance structure by drafting policies, protocols, controls, training materials, and formats across all supply businesses.
(8) develop, maintain, update, and present the security dashboard for all businesses in mexico, preparing the corresponding security critical metrics for subsequent submission to the rsoc (regional security operations center). In addition, propose changes based on the metrics of each indicator, considering constantly evolving threats and emerging risks.
audits / plans / drills:
(1) coordinate and handle audits of corporate security processes, ensuring compliance with internal standards, legal regulations, and best practices, as well as the implementation of corrective actions and continuous improvement measures.
(2) drills: coordinate the annual simulation exercises (based on diageo's facts process) to enhance cmt preparedness.
(3) key plans: supervise the development, updating, and implementation of control 017 (aligned with business integrity).
(4) conduct drills using the everbridge platform (for emergency situations), an internal company tool.
(5) tequila and mezcal transformation program: serve as the permanent liaison with the program's lead to consolidate, align, and deliver all information related to security topics.
budget:
responsible for the planning, preparation, control, management, and execution of the expense budget for the security area, covering all the business. Periodically reviewing the execution status with the finance department to take appropriate corrective actions when necessary.
requirements:
- excellent organizational skills, diligence, ability to multi-task efficiently and meet deadlines
- strong communicator able to develop strong cross‑functional and collaborative working relationships
- good understanding of accounting fundamentals, such as debits, credits, accounts receivable, accounts payable, budgets, etc.
- knowledge of microsoft windows and microsoft office
- ability to read, write, speak, and understand english and spanish
- strong supervisory skills and the ability to lead a diverse group of employees in a manufacturing environment
- strong interpersonal skills; self‑confidence and a strong personality and integrity.
- ability to stay focused by constantly reassessing priorities and handling expectations within the business.
- flexible to travel.
the need to be fully mobile and available on a 24‑hour on‑call basis, to respond to crises.
- ability to constantly prioritize and handle expectations from a large and fast‑paced business.
- ability to act confidentially and discreetly.
- in‑dep
sr business continuous improvement manager
toshiba global commerce solutions (tgcs) is committed to retail thought leadership, transformation, as well as deepening relationships with retailers and technology partners. We provide additional value and services that help drive additional commerce, reduce friction, deliver enhanced digital experiences, simplify it infrastructure, and provide deeper and broader insights into consumer behavior.
responsibilities
* guides operational leaders in understanding and usage of quality and lean methodologies by establishing links between process management initiatives and business strategies and identifying and prioritizing high-impact opportunities.
* takes the appropriate approach in process improvement whether artistic or scientific (e.g., lean, pdca, six sigma, kaizen, dmaic)
* through the rigorous use of change management disciplines, drives new processes and systems throughout the business and validates that outcomes meaningfully impact business/functional performance.
* develops plans, recommends, and executes initiatives that have multi‑functional or multi‑organizational impact to achieve effectiveness.
* leads and facilitates kaizen events and six sigma projects across the company and through cross functional teams.
* evaluates the implication of recommended initiatives and effectively communicates impact and resolutions to affected business groups and their senior or executive leaders.
* uses quantitative/statistical process modeling and simulation techniques & tools to improve quality, internal /external customer experience, and reduces cost and cycle time.
* creates forecasting models to predict future process/system performance based on changes implemented.
* coaches business unit ci leaders in continuous improvement methods to identify, and execute process improvements targeted at reducing waste, increasing customer satisfaction/revenue as well as driving employee engagement and job satisfaction to new highs.
* establishes acceptable and realistic success and performance metrics with functional and business line inputs.
* uses these metrics to deduce critical areas of improvement for delivering world class offerings and profitability for the business units.
* assesses benefits (tangible and intangible), including financial roi, and determine variance to the predictive/forecasted models.
* responsible for the development and maintenance of tgcs lean training material.
* develops a culture of continuous improvement through kaizen event facilitation, coaching, and training.
required skills
* bachelor's degree in business administration, finance, engineering, statistics/mathematics, information systems or equivalent.
* mba in operations, finance or strategy or equivalent is a plus
* lean or six sigma black belt certification required.
* mbb is a plus.
* currently in a management/operations/technology consulting role or internal consulting/process improvement role in a global company.
* 12 years experience working in several functions or divisions with formal lean/sigma business process management training
* establishment and growth of a successful continuous improvement program at a company
* led/facilitated 50 or more kaizen events
* change management experience in a matrixed environment
* portfolio management, project management, and delivery experience
* experience managing/mentoring other associates including green belts and black belts are required
* 4+ years' experience in a leadership capacity in operations, engineering,
* experience presenting to groups including board and executive levels.
preferred skills
* 3 years experience in enterprise software ie : oracle, sap, kpmg, jd, etc.
* implementation and scaling up systems integration, oracle business intelligence/ igrafx, etc.
* specific experience in development, supply chain, field services, finance a plus.
* knowledge of agile, ai, machine learning, rpa knowledge
about the company
toshiba global commerce solutions is a dynamic growing global company based in research triangle park, nc, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self‑checkout at lowe's foods, earned fuel rewards at kroger, or just paid for purchases at retailers such as walmart, michaels, walgreens, wegmans, carrefour, the gap, calvin klein, boots, bj's, or costco? These are just a few examples of our in‑store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'together commerce' vision of a seamless two‑way, participatory shopping experience, let's get together to drive the new economy.
eeo
toshiba global commerce solutions is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.
manager, credit & risk management latam
job title: manager, credit & risk management latam
location: igs guadalajara
reports to: sr. Manager, order to cash
the manager, credit & risk management latam will be responsible for the evaluation and mitigation of credit risk within the organization including the day‑to‑day management of the risk team, developing and implementing risk management strategies and policies to minimize potential threats and losses.
responsibilities will include evaluating and monitoring of ingredion's customers credit risk appetite, emerging opportunities, and threats for the customer portfolios.
key responsibilities:
* oversee, guide, and direct the end-to-end delivery of credit & risk management operational services supporting the region to ensure efficient operations.
* manage credit & risk management operations, in day‑to‑day activities of the department
* evaluate the solvency of new and existing customers through analysis of financial statements, banking/commercial references, payment history, credit bureau agencies information and other data, analyzing and assessing risks to set appropriate credit risk, limits, and terms.
* develop and implement strategies to assess and mitigate risks, setting appropriate credit risk limits and terms.
* oversee the evaluation of orders retained from customers with payment delays and/or exceeded credit limits, making high‑level decisions on order releases based on comprehensive risk management assessments.
* expand and improve credit & risk management operations automation activities
* manage all aspects of ongoing activities and deadlines
* support internal customer inquiries escalated as needed with a sense of urgency
* hire, train and develop team, especially in the areas of technology capabilities and skill
* develop capability and skill development plans
* provide training to new employees and system users on policies, sops, and controls
* maintain high level of customer service
* strong ability to set clear goals and manage a high performing team
delivery credit & risk management strategy:
* collaborate with the sr manager, order to cash latam and director, gdl shared services center to enhance credit & risk management strategies aligned with the business needs, customer experience, and the work and workforce at ingredion, improving and enforcing credit policy and guidelines to ensure effective credit management and helping to institutionalize a cultural awareness of risk management practices throughout the organization.
* collaborate with key business partners and report on monthly performance
* identify issues and process improvements for steering committee review
* continually implement enhancements to further improve and streamline processes, including proper testing and communication to leadership
monitor slas and reporting:
* ensure adherence to service level agreements, produce and review reports on performance, and identify and track any system, process, or performance issues.
* escalate issues as necessary for timely resolution.
* effectively monitor risk appetite & kpis for credit metrics and ensure that all risk mitigating controls are completed and addressed.
* provide reports and high‑value analysis for the customer portfolio with primary accountability for identifying and managing emerging threats across all components of the credit lifecycle to ensure alignment with risk appetite and credit policy and guidelines.
* conduct all daily, weekly, and monthly activities to drive compliance to policies.
* support audits and work with team on remediations as required.
* enforce and maintain sox compliance for policies and procedures.
* assist with month‑end and year‑end close activities as needed.
* stay updated on relevant laws, regulations and audit best practices to ensure organizational compliance documentation procedures.
process improvement and project management:
* foster a culture that values critical thinking and problem‑solving, encouraging transformation and continuous improvement.
* this involves identifying opportunities to improve processes through rpas, lean practices, and six sigma actions focusing on quality, efficiency, responsiveness, cost‑effectiveness and standardization.
* demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.
stakeholder relationships:
* develop and nurture key relationships with gbs stakeholders such as go‑to‑market, finance and corporate, defining expected outcomes, identifying issues, and facilitating resolution through corrective action, communication, and collaboration to improve service level and drive strategic business growth.
team leadership and development:
* support the career development of the next generation of risk‑management professionals and ensure that they are equipped to face increasing operational complexity.
third‑party risk management analyst
working as part of the global risk management team, and reporting to the director, third party risk management the third‑party risk management analyst will ensure that the day‑to‑day activities of the vendor due diligence programs are successfully performed. This includes managing the risk assessment and due diligence processes, both at onboarding and throughout the lifecycle as part of finastra's third party risk management program.
responsibilities & deliverables:
* support the finastra's third party risk strategy, collaborating with various stakeholders to perform due diligence, risk assessment and ongoing monitoring of finastra's third parties and partners, ensuring inherent risks and control gaps are accurately identified and remediated.
* ensure third party risk management policy and procedures, and fusion risk management tool capabilities are implemented according to approved goals and policy.
* validate incoming vendor and partner engagements, working with business partners to ensure data is complete and accurate and inherent risks are identified.
* coordinate the distribution of due diligence questionnaires to the vendors and partners, review submitted questionnaires for completeness, ensure risk stakeholders finalize reviews and determine overall residual risk rating.
* ensure all appropriate assessments are distributed, tracked and returned on a timely basis.
* ensure that vendors have required assessments and supplied artifacts.
* be a strong liaison to ensure that risk stakeholder questions are answered by business or suppliers as required.
* conduct certain aspects of supplier due diligence not covered by risk stakeholders.
* respond to inquiries/examination requests by supporting elements of the regulatory and audit examination cycle for inquiries or exams.
* contribute to the development of detailed procedural documents and ensure alignment of tprm with regulatory requirements including ffiec, occ and other applicable regulations.
* identify, prioritize and pursue opportunities to enhance finastra's third party risk management processes and introduce innovative approaches and solutions to optimize efficiency and effectiveness.
* ensure fourth parties are identified, captured and reported across all suppliers.
* develop and run consistent and accurate reports related to the supplier list and analyze data to prepare supplier reporting for senior management.
* develop and populate metrics, reports and spreadsheets as necessary to showcase issues, risks and program status.
required experience:
* have three to five years of work experience related to third party management, vendor risk management, and/or procurement, particularly in financial services and the payments and loans business.
* bachelor's of arts or sciences degree in the fields of information systems, business administration, or related major.
* one or more relevant professional certification, such as certified information security manager (cism), certified information systems auditor (cisa), certified information systems security professional (cissp), certified in risk and information systems control (crisc), certified regulatory vendor program manager (crvpm) or certified third party risk professional (ctprp).
* understanding of vendor risk management practices, including the lifecycle of risk identification, treatment, mitigation, acceptance, remediation as well as inherent and residual risks.
* knowledge and experience with laws, regulations, guidelines, and frameworks within the financial services industry that mandate information security and information risk management requirements such as ffiec, nist, iso*, glba, occ heightened standards, etc.
* ability to perform research to provide material and evidence with internal and external inquiries.
* assist with crafting high‑quality presentations and reports, conveying sometimes complex topics to several levels of management.
* clear written and oral communication skills with experience writing policy and procedural documentation.
* advanced skills in microsoft excel, powerpoint, cognos reporting and powerbi.
* experience with fusion risk management or similar grc tool.
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