Hi all,
hope you all doing well!
we have a job opening for an it support engineer in talpa,mexico
role: it support engineer
job type : freelance ( 1- day activity )
- provide first/second level contact and problem resolution for customer issues.
- work with third party vendors to remediate complex av issues as needed.
- provide timely communication on issue status and resolution.
- maintain ticket updates for all reported incidents.
- install, upgrade, support and troubleshoot for end-user equipment.
- performs remedial repairs on desktops, laptops, and any other authorized peripheral equipment.
- use diagnostic tools to troubleshoot problems associated with network connectivity, and pc hardware/software including mobile phones.
- this position requires the ability to work in a process-based environment requiring flexibility and teamwork.
performs other duties as assigned.
*required skillset*
- minimum of 1-3 years of it experience.
- experience of support end-user devices in an enterprise desktop environment.
- windows 7-10, microsoft active directory, ms office 365, pc hardware installation and troubleshooting, enterprise anti-virus solutions.
- mobile device management including ios and android devices, enterprise encryption solutions
*salary*: $3,833.00 per day
ability to commute/relocate:
- talpa de allende, jal.
: reliably commute or planning to relocate before starting work (required)