Schedule: ft
job type: hybrid
salary type: salary
req #: 2439
about the role
transplace, an uber freight company, is looking for experienced customer service and logistics professionals to join our brokerage team in monterrey.
This role is also a great opportunity for recent graduates or individuals looking to build and develop their career in logistics, transportation, or supply chain.
In this role, you will be part of a high-performing team that supports a portfolio of
40+ customers
, ensuring freight is moved efficiently, cost-effectively, and with the right carrier capacity in place. You will play a key role in balancing service, cost, and capacity while helping customers achieve reliable and optimized transportation outcomes.
This is a fast-paced, high-impact environment where you will gain exposure to end-to-end transportation operations across import, export, and u.s. domestic freight.
Work schedule:
monday–friday, 7:00 am – 5:00 pm
location:
monterrey, mx (hybrid – 3 days in office / 2 days remote)
what the candidate will do
secure carrier capacity for assigned loads and customer shipments
communicate with carriers to influence capacity during tight market conditions
monitor shipments from pickup through delivery, ensuring on-time performance
update shipment status in the system (pickup, in transit, delivered, empty, etc.)
Communicate proactively with shippers and receivers regarding shipment status changes
reschedule appointments when needed to ensure service continuity
build and maintain strong relationships with carriers, shippers, and receivers
manage detention and expedite approvals when required
negotiate rates with carriers and customers for spot shipments
train customers and carriers on tms tools and workflows
identify performance trends across carriers