Summary position
duties, responsibilities and strategies developed
software development
design, develop, and deploy customized software solutions to automate key processes, including billing and kpi reporting.
write efficient, maintainable, and well-documented code using modern programming languages such as python, java, or c#.
ensure software solutions are scalable, secure, and capable of handling large volumes of data.
billing automation
develop a system to automate the billing process for multiple clients.
integrate data from diverse sources to ensure accurate invoice generation.
ensure compatibility with u.s.based banking systems for invoice dispatch and payments.
create customizable billing templates for client-specific requirements.
kpi reporting and analytics
design and implement real-time dashboards for tracking key performance indicators (kpis) such as:
employee absenteeism, tardiness, vacations, and leave tracking.
shrinkage and workforce utilization.
performance metrics for employees, supervisors, and client managers.
ensure data security and compliance with relevant regulations.
project management
work closely with the vice president of operations to align automation initiatives with business goals.
collaborate with internal teams and stakeholders to gather requirements and ensure successful project delivery.
document system architecture, workflows, and training materials for end-users.
continuous improvement
monitor system performance and implement enhancements as needed.
stay updated with emerging technologies and best practices in automation and reporting tools.
skill and knowledge qualifications
technical skills
proficiency in programming languages (e.g., python, java, c#, or similar).
experience with database systems (e.g., sql, nosql) and etl processes.
knowledge of api integrations and data exchange protocols.
familiarity with financial systems and banking integrations.
strong background in data visualization tools (e.g., tableau, power bi).
experience in security practices and regulatory compliance.
knowledge of cloud-based solutions and scalability (aws, google cloud platform (gcp), microsoft azure).
familiarity with rpa tools (uipath, automation anywhere) and basic financial processes is a plus.
deep understanding of data structures, algorithms, and best practices in software engineering.
education & experience
bachelor's degree in computer science, information systems, engineering, or a related field.
minimum of 3-5 years of experience in software development, automation, or a similar role.
experience working in a contact center or bpo environment is a plus.
soft skills
strong problem-solving and analytical thinking abilities.
excellent communication and interpersonal skills to collaborate with diverse teams.
ability to manage multiple tasks and prioritize effectively.
project management
knowledge of project management methodologies (e.g., agile, scrum).
certification in project management (pmp, scrum master) is a plus.
tipo de puesto: tiempo completo
sueldo: $24,* - $32,* al mes
beneficios:
caja de ahorro
pago complementario:
bono de permanencia
tipo de jornada:
lunes a viernes
turno de 10 horas
lugar de trabajo: empleo presencial
fecha límite para postularse: 31/12/2024
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