Overviewrole: business analystlocation: remote - mexicotype: fulltime permanent and remote position with hcltechkey skills: excellresponsibilitiesreview project assigned for potential gaps and/or missing requirements necessary to fulfill the business requestmanages their dashboard daily and update accordinglydeactivating integrations in all systems when needednotify appropriate teams internally as needed based on specific project needsdocuments project extracts, company, and contact records.maintain and protect customer relationships with excellent customer servicequalifications3+ years’ experience as a business analyst.prior experience in gathering detailed business requirements, interpreting customer business needs, and translating needs into operational business requirements.prior experience in a customer service or customer facing role.prior experience in ecommerce/ebusiness environment (such as edi, b2b ecommerce, supply chain, other electronic integrations) preferredexperience in the food industry/distribution is a plusexcellent organization, and team collaboration skillsexcellent excel advanced preferredexcellent written and verbal communication skillsexcellent facilitation, collaboration, negotiation, and presentation skillsstrong knowledge and general understanding of it/technical conceptsgeneral knowledge of various file types such as edi ansi x12, xml, cxml, flat files etc.general knowledge of data warehouse, ibm, sterling integrator, edi translation tools, coreftp/filezilla.we offerbenefits above law (major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)convenient office locationsgreat work environmentflexible dress codehow to applyif you´re interested please send your english resume to jorgeadrian.herna@hcltech.comjob detailsseniority level: mid-senior levelemployment type: full-timejob function: information technologyindustries: information services
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