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we are currently seeking an experienced professional to join our team in the role of
business manager - chief operating office centre of excellence
role purpose
this role is to support the creation of the global finance centre of excellence (coe) a central capability that oversees the execution and delivery of key business management accountabilities including robust financial and headcount management for global finance.
leveraging tools, technology and processes to provide a consistent, centralized view, driving collaboration, adapting best practice to support the finance function to operate in a cost effective manner.
the coe is required to create capacity within the teams to focus on finance transformation and the people agenda.
the business manager provides dedicated, forward thinking, operational and business management support.
main activities
develop and implement revised target operating model (tom) for chief operating office (coo)coe team to ensure a consistent approach of support to finance coos is established across workforce management and the associated cost management that provides analysis and key insights/enablers to helps drive efficiencies across the entire function
provide strong team leadership and stakeholder management
identify common tasks/activities that can be aligned, standardized, streamlined and automated (leveraging existing technology platforms) in order to create "best practices" which can be implemented to ensure high operational standards
establish and drive a consistent and effective approach to business management across the finance coo team
deliver against multiple outcomes and prioritize resources and demand across global finance
provide regular updates to finance coos and build strong relationships to ensure effective ways of working
collaborate with wider finance, innovation and it teams
develop strong culture of process documentation and controls within the coe
drive positive change in processes, procedures, services etc. to deliver on financial, people or efficiency goals
develop robust financial and headcount management including frp, forecast and consultancy approvals and tracking across sub-functions and regions
support the full end-to-end global finance headcount and financial planning and forecasting process, to ensure an accurate view of each sub-function and regions ability to meet targets
ensure support is provided for the production and monitoring of the headcount plans, forecasts and actuals that deliver the frp, including analysis of submissions for sub-functions and regions
implement robust headcount and financial analysis, planning and reporting processes
support ongoing review and challenge of headcount plans and management across sub-functions and regions
headcount approval management including system management and governance at a sub-function / regional level
prepare ad hoc requests for templates/data on costs / fte for finance
support a consistent and effective approach to business management across the finance coo team
collaborate with global finance function chief financial officer team and help ensure one golden source of data, one version of the truth, one set of assumptions and one centralized model
ensure development of revised process documentation to embed processes into the finance team
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