Role: bilingual call center agentlocation: azcapotzalco- mexico city, mexico (onsite)job summarythis is a full-time on-site role for a customer service representative in azcapotzalco, cmx.
thecustomer service representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.qualifications
- high school diploma completed.
- advanced english level (b2+ and above).
- 1+ years of customer service, tech support or sales experience.
- strong communication and interpersonal skills.
- problem-solving and conflict resolution skills.
- attention to detail and ability to multitask effectively.
- knowledge of crm systems and tools preferred.
- schedule flexibility.