We're looking for a talented operations manager to join our team in mexico. As an operations manager, you'll be responsible for leading a large and diverse team to ensure our operations run seamlessly. You'll learn about the complexity of operations at a global business and gain experience implementing corrective actions to maintain quality and productivity.
about the role
* promote a culture of safety and wellbeing
* analyze and implement corrective actions to ensure quality and productivity are consistently high levels
* support and lead a team and handle administrative work
* analyze performance and suggest process improvements
you'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency.
key responsibilities
* implement corrective actions to address quality and productivity issues
* lead a team and handle administrative work
* monitor and maintain process efficiency
you'll have the opportunity to work with colleagues in other teams and external partners to ensure we meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing operational pros and cons of technical improvements with engineers.
requirements
* a completed bachelor's degree or 2+ years amazon experience
* 2+ years' experience in a role with similar responsibilities
* 1+ year of direct management experience for employees and their performance
* english intermediate-advanced (b2+)
* fluent in spanish, both written and verbal
about our team
we're a people-focused and supportive team, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.