Operations manager job description
we're seeking a strategic and results-driven operations manager to oversee daily business activities, optimize operational processes, and ensure organizational efficiency.
this role is pivotal in driving performance, improving productivity, and fostering a culture of continuous improvement across departments.
* lead and manage daily operations: oversee day-to-day operations across departments to ensure smooth workflow and efficient use of resources.
* develop operational policies: create and implement operational policies and procedures to enhance efficiency and drive business results.
* monitor performance metrics: track and analyze key performance indicators (kpis) and performance metrics to identify areas for improvement and optimize business processes.
* collaborate with senior leadership: work closely with senior leadership to align operations with company goals and objectives.
* manage budgets and resources: effectively manage budgets, forecasts, and resource allocation to ensure optimal business outcomes.
* ensure compliance: ensure compliance with industry regulations and company standards.
* mentor and develop team members: mentor and support team leads and staff to build a high-performing culture and drive individual growth and development.
qualifications:
* bachelor's degree in business administration, operations management, or related field.
* 5+ years of experience in operations or general management.
* strong leadership and organizational skills.
* proven ability to manage cross-functional teams and complex projects.
* excellent analytical and problem-solving abilities.
* proficiency in project management tools and erp systems.
* exceptional communication and interpersonal skills.