Summary
we are seeking a detail-oriented quality specialist professional with a passion for delivering high quality outputs.
the role requires strong testing experience, a deep understanding of sfmc architecture and ability to collaborate with cross functional roles and teams.
about the role
major accountabilities:
· design, develop, and execute test plans and test cases for system implementations and enhancements.
· validate campaigns, workflows, automation and integrations with external platforms to ensure functional accuracy.
· perform functional, regression, and end-to-end testing across various features and modules.
· collaborate with cross-functional teams including developers and stakeholders, to understand requirements and ensure comprehensive test coverage.
· identify, document, and track defects using standard issue tracking tools such as jira or azure devops.
· ensure data integrity and consistency across databases, data flows, and integrated systems.
· monitor, document, and present testing metrics and outcomes to stakeholders at multiple organizational levels.
· participate in agile ceremonies and contribute to the continuous improvement of qa processes and methodologies.
· promote and enforce quality control best practices for new features, system functions, and platform releases.
· stay informed about platform updates, industry trends, and emerging best practices in quality assurance.
background:
* proven experience in end-to-end testing.
* proficiency in test management tools (e.g., jira, zephyr).
* experience in regression testing, uat coordination and stakeholder communication.
* excellent analytical, problem-solving, and communication skills
* strong communication and collaboration abilities
* strong knowledge of digital applications like content management system, sales force marketing cloud, veeva/crm systems etc is desirable
why novartis: helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
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