Essential functions
- collaborates with business staff to thoroughly understand the needs to be supported by the business processes and information systems.
- gathers and defines stakeholder system requirements by direct observations, gap analyses, and process reviews. Utilizes requirements to construct conceptual designs and user stories.
- acts as key liaison between business partners and technical teams.
- works with business experts and managers to develop business process flows and fit gap analysis of possible system solutions to ensure solutions fit into existing company systems environment.
- works with business experts to come up with conceptual designs, and leads the implementation of new system designs.
- creates end user training materials, comes up with training delivery plan, and rolls out training to end user groups.
- plays a key role in defining the criteria to effectively prioritize user enhancement requests (uer's) and business requirements.
- produces reports, timelines, and graphics to communicate expectations and progress to management, end users, and other relevant parties.
- maintains current understanding of industry standards, trends, and best practices through industry and other professional networks.
- adapts quickly to frequent process changes and improvements. - is reliable, engaged, and provides feedback as to improve processes and policies.
- attends all department, team, and company meetings as required.
- embraces and exemplifies ads core values: o we grow together o we care o we obsess over the customer experience o we commit o we wow 2 | p a g e other responsibilities
- may perform any additional responsibilities or special projects as required.
minimum requirements
- 3+ years' ba experience, to include project management
- bachelors' degree in information systems, business, or related field - intermediate level in microsoft office applications, including visio
- background in dme and pharmacy desirable
- conversational english
expected competencies
- professional verbal and written communication skills, including interpersonal skills with a demonstrated ability to collaborate with a team
- strong interpersonal skills, able to build business partnerships with end users or it and influence outcomes
- effective analytical and problem-solving skills
- self-motivated with the ability to plan and manage own work with clear accountability to meet given tasks - ability to frame clear and powerful questions in order to seek understanding or insights
- proficient with or able to quickly learn systems and software used by the organization
- ability to write business processes, clear system requirements and construct conceptual design documents.
- self-directed accountability and reliability
- cultural competence
*benefits and perks*
- legal benefits
- 100% remote work scheme
- additional days off after 3 months
- major medical expenses insurance including direct family members
- funeral expenses insurance.
- loyalty bonus for an additional 15 days
- flexible working hours
- 4% savings fund
- profit sharing.
- training programs
- english classes
- work tool
tipo de puesto: tiempo completo
sueldo: $50,000.00 - $65,000.00 al mes
horario:
- lunes a viernes
prestaciones:
- horarios flexibles
- seguro de gastos médicos mayores
lugar de trabajo: empleo remoto