Credit & ar manager

role summary

credit / accounts receivable manager – americas. Lead end-to-end ar performance across the americas, drive cash flow, strengthen credit risk controls, and partner cross‑functionally with sales, customer care, and finance to resolve payment issues and improve overall receivables performance. Location: queretaro, mexico.

key responsibilities

• lead ar and collections strategy across the americas to improve cash flow and reduce aging.
• drive performance against collection targets, including dso reduction and overdue recovery.
• assess and manage customer credit risk, including credit limits and exposure monitoring aligned with ifrs‑9.
• partner with sales and customer care to resolve disputes and remove payment barriers.
• oversee all ar transactional activities including invoicing, payments, and reconciliations.
• ensure strong controls, process discipline, and compliance across ar operations.
• deliver reporting on aging, collections performance, and risk exposure to stakeholders.
• lead, develop, and coach a team of 7, building a high‑performance cash culture.
• drive continuous improvement of credit and collections policies and processes.

qualifications

• education : bachelor’s or master’s degree in finance or a related field.
• experience : proven experience leading accounts receivable and credit operations in a multinational environment.
• proven ability to improve collections performance and manage credit risk.
• experience partnering cross‑functionally with sales and finance teams.

additional requirements

• strong leadership experience managing teams.
• ability to operate in a dynamic, multi‑country environment.
• familiarity with treasury / financial risk concepts and tools (e.g., tms systems such as kyriba).

supervisory responsibility

team of approximately 7 direct reports.

position type

full‑time with flexibility required to support business needs.

eeo statement

roquette is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics.

other duties

this job description is not intended to cover all responsibilities. Duties may change based on business needs.