Overviewat durango motor company (dmc), we believe exceptional results come from strong leadership, clear processes, and an unwavering focus on the guest experience.
abra auto body & glass plays a critical role in our fixed operations strategy, and we are committed to developing leaders who take ownership, build teams, and consistently deliver high-quality results.as part of the dmc family, abra operates with a one team mindset—working collaboratively across departments while maintaining individual accountability.
we invest in our people, expect disciplined execution, and reward leaders who drive performance and culture.due to continued growth, we are seeking a collision manager to lead our abra auto body & glass operation.
this role is ideal for a proven leader who values accountability, coaching, and operational excellence while maintaining a strong, guest-focused culture.compensation: $100,000-$150,000 annually (commensurate with experience and performance)what we offertraining & growth – paid hands-on training, career development, and clear advancement opportunitieswork-life balance – flexible pto, sick leave, holiday pay, volunteer time offhealth & wellness – medical, dental, vision, supplemental insurance, employer-paid life insurance, employee assistance program, anytime fitness discountfinancial perks – 401(k) with company match, christmas club savings/matching, annual boot allowance reimbursement, company uniforms, employee referral programdiscounts & extras – employee discounts on products/services, supportive team culture built on collaboration & learningrole overviewthe collision manager is responsible for leading the daily operation of abra auto body & glass, developing team members, enforcing process consistency, and driving strong financial, quality, and guest experience results.
this position requires hands-on leadership, strong communication skills, and the ability to balance people, performance, and profitability.job responsibilitiesdevelop, manage, and adjust the annual operating budget, ensuring alignment with performance goals throughout the yearlead daily execution by monitoring workflow, wip, staffing levels, productivity, and cycle timeensure consistent quality control and adherence to abra and dmc repair standardspartner closely with service, parts, recon, and sales teams to deliver a seamless guest experiencetake ownership of guest feedback, including resolving negative reviews and service concerns in a timely and professional mannerhold team members accountable for guest experience, quality, and performance through regular feedback and coachingrecruit, interview, and onboard team members in partnership with human resourcesconduct regular one-on-one meetings focused on performance expectations, development, and career progressionprovide clear and consistent performance updates and action plans to the general manageractively manage and improve employee satisfaction index (esi), team morale, and retentionenforce operational processes consistently while identifying opportunities to improve efficiency and resultsqualifications & experience5+ years of combined experience in an automotive body shop environment, including prior leadership or management experience, requiredstrong understanding of collision center operations, workflow management, estimating, and quality control standardsdemonstrated ability to lead teams, coach performance, and drive accountabilityproven ability to collaborate, communicate, and problem-solve in a professional mannerguest-focused mindset with the ability to anticipate needs and deliver solutionsability to manage multiple priorities in a fast-paced environmentproficiency with microsoft office (word, excel, powerpoint)experience using ccc one or similar estimating and management softwareability to work effectively in a collaborative, team-oriented settingvalid driver's license with an acceptable driving recordwillingness to complete a pre-employment background checkabra auto body & glass is an eeo/aa/veterans/disabled employerwe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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