Job Description
As a Senior CDN Engineer, you will play a crucial role in developing cutting-edge software solutions with our talented team of technologists. Our mission is to provide insights that inspire, and in this role, you will help achieve that mission by giving our clients consultative guidance and technical expertise.
You will work closely with engineering teams to design, develop, and maintain high-performing content delivery networks. Your expertise will be invaluable in troubleshooting complex Akamai configurations, managing and improving the current Akamai environment, and communicating effectively with customers to understand blockers and coordinate problem-solving.
Responsibilities:
- Troubleshooting complex Akamai configurations, particularly WAF and delivery stack.
- Managing and improving the current Akamai environment, which requires cleanup.
- Customer communication to understand blockers and coordinate problem-solving.
- Moving beyond reactive fixes toward proactive, innovative architecture and solutioning.
- Working closely with other team leads on WAF and delivery.
- Handling tickets with a curious mindset, understanding the underlying problem before implementing solutions.
- Expertise in WAF (Web Application Firewall), B Managers (likely Bot Manager), NetStorage (Akamai's cloud storage solution), Adaptive Media Delivery (AMDI), Cloud Monitor transitioning to Data Streams, EdgeWorkers (requiring JavaScript knowledge for troubleshooting/custom scripting), Image and Video Manager (basic asset management).
- Participating in contract negotiation and future planning.
- Collaborating with automation squads and possibly AWS integration teams.
- Exploring and integrating AWS networking components (ALB, ELB, NLB, security groups, CloudFront).
- Building automation around Akamai and AWS infrastructure.
- Preparing for a multi-CDN environment incorporating AWS and Akamai.
- Potential for upskilling in AWS infrastructure networking, especially from a networking and infrastructure-as-code perspective.
Qualifications:
- 5+ years of experience.
- WAF configurations and troubleshooting experience.
- Delivery network knowledge (how requests traverse the network, DNS, TCP layers).
- Understanding Akamai-specific services (EdgeWorkers, NetStorage, Bot Manager, AMDI, Cloud Monitor/Data Streams).
- Strong networking fundamentals: DNS, SSL/TLS, TCP/IP.
- Familiarity with modern CDN concepts and architecture.
- Solid JavaScript skills for EdgeWorkers troubleshooting and customization.
- Ability to analyze tickets beyond 'just doing the work' - must be curious, ask 'why,' and understand the problem before solutioning.
- Customer-facing communication skills; able to explain technical issues clearly and work through blockers collaboratively.
- Innovative and forward-looking mindset - comfortable designing improvements and evolving the environment.
- Basic knowledge or willingness to learn AWS networking components (ALB, ELB, NLB, security groups, CloudFront).
- Experience or interest in automation and infrastructure-as-code concepts.
- Ability to work in a multi-CDN environment and understand interoperability challenges.
- Embracing a culture of curiosity and problem-solving, not just ticket completion.
- Able to work well within a distributed team model (local and offshore).
📌 Senior CDN Professional...
🏢 beBeeContent
📍 México