Reports to:sr. Director of delivery and operationsrole overviewwe are seeking a highly proactive, execution-oriented senior program manager to lead and stabilize a complex, multi-workstream healthcare transformation program. This individual will own end-to-end program delivery across data migration, dashboards, analytics, ai/automation, and operational workstreams.this is not a task-tracking pm role. We need a strategic operator who anticipates risks, drives clarity amid ambiguity, manages stakeholder dynamics, and ensures predictable, high-quality delivery in a fast-moving client environment.the ideal candidate acts as an extension of executive leadership — bringing structure, visibility, and forward momentum while removing friction across teams.key responsibilitiesprogram & delivery leadershipown end-to-end delivery across multiple parallel workstreams (data, edw, dashboards, uat, integrations, automation).establish and maintain integrated program roadmap with clear sequencing and dependency tracking.proactively identify risks, scope shifts, and priority conflicts before they become escalations.ensure alignment between rankings, iterations, waves, releases, and business expectations.execution disciplineimplement and maintain strong raid management.lead weekly executive reporting with clear status, impacts, mitigation plans, and decisions needed.track milestones, burn rates, resource allocation, and forecast risk.drive change control and impact assessments for priority shifts.stakeholder managementinterface confidently with c-suite and vp-level client stakeholders.translate technical complexity into executive-ready insights.manage cross-functional alignment across engineering, data, qa, operations, and business.handle high-pressure conversations professionally while protecting team morale.operational stabilizationreduce rework cycles by improving requirements clarity and documentation standards.improve uat readiness, defect management structure, and expectation alignment.introduce lightweight governance that improves visibility without adding bureaucracy.enforce disciplined communication and decision documentation.team leadershipprovide structure without micromanagement.unblock teams quickly and decisively.drive accountability with clarity and respect.mentor junior pms or leads as needed.required qualifications10+ years leading complex enterprise programs.proven experience in healthcare, pharmacy, regulated healthcare, or large data migration programs.strong background in multi-workstream environments (data, reporting, integration, ai, automation).experience managing ambiguous and shifting client priorities.executive communication skills (written and verbal).deep experience with agile, hybrid delivery, and sdlc.demonstrated ability to turn chaotic environments into structured execution models.pmp, pg mp, or equivalent certification.csm, cspo, safe, or equivalent agile certification.preferred qualificationsexperience in specialty pharmacy or healthcare data platforms.experience leading go-live migrations with high operational risk.familiarity with ai/automation initiatives in operational settings.experience with azure dev ops, jira, or enterprise pmo tooling.success profilethis individual:anticipates problems before others see them.operates with ownership, not task dependency.brings calm clarity in high-pressure situations.protects the team while holding the client accountable.creates visibility that builds executive trust.makes the director's life easier, not busier.