* the analyst will work with the development, infrastructure, and support teams to help evaluate bug causes, their fixes, and their testing.
* the analyst will help manage the various environments (database, web, and application servers) used for development, testing, and releases. They will coordinate the use of these different environments, assigning them to teams and individuals as needed. This includes managing the schedules and requesting/supplying environment refreshes/resets.
* the analyst will help create and manage azure devops releases. This includes overseeing deployments and their tasks.
* the analyst will be responsible for creating and managing tickets to cover production support. This includes working with change and release control to adhere to sox and regulatory procedures.
* the analyst will communicate with the application users, both about the general status of the systems and about specific items they have raised.
* the analyst will become familiar with the applications and the business processes to be able to write and run test and release plans.
* the analyst will assist with infrastructure projects, helping assess and address the impact of these on the application suite and user base. This includes disaster recovery testing (scheduling, overseeing, documenting.)
* the analyst will create and maintain documentation for applications, processes, and projects.
* the analyst will look for and recommend process improvements and workflow automations.
* the analyst will maintain a workboard (in asana) to keep management and project leaders informed of status, efforts, and problems.
* the analyst will attend meetings as scheduled.
* the analyst will generally work on a us east coast schedule (et 09:00 – 05:00)
required skills
* experience with microsoft azure dev ops, especially with its deployment process (pipelines, builds, repository)
* strong communication skills, both with end-users and with development groups
* organizational skills, to prioritize tasks and adhere to deadlines
* understanding of server and network architecture
* understanding of web development structures
* understanding of relational database concepts and structures
* familiarity with development, testing, and release cycles in an agile development environment
* self-motivation, to pro-actively initiate, pursue, and complete problem solving
* attention to detail and dedication to precision
* comfort with reading and writing requirements and test scripts
* willingness to occasionally work outside of regular business hours for critical production support issues
recommended skills
* ms sql (t-sql)
* slack (workflow builder, etc.)
* asana (workflow builder, etc.)
* service-now
* powershell
* office 365, including excel macros
* ms powerapps
* etl tools such as alteryx
* bilingualism (spanish) to assist in communicating with a global workforce and user base
* familiarity with the broadcast industry
* familiarity with signal distribution technologies
* experience with automation and workflow/process tools
* development experience with oo (java, .net, c#...)
job type: contract
pay: up to $65,000.00 per month
application question(s):
* what's your english level?
* how many years of experience with azure devops do you have?
* how many years of experience as bsa/ba do you have?
work location: remote