They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement.* this is a secondary processing purpose.* this is a secondary processing purpose.* this is a primary processing purpose.* this is a secondary processing purpose.senior associate, people & culture page is loaded senior associate, people & culturelocations: remote-mexicotime type: full timeposted on: publié aujourd'huijob requisition id: r029228as the global leader in high-speed connectivity, ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.overview:a key member of the global people connect (pc) team, this role will deliver a positive employee experience in all operational hr aspects for18 emea countries with 600 employees. Responsibilities will include managing employee queries as part of people connect on policies, processes and workday. The role also includes employee engagement, employee relations, hr compliances, and working with other internal functions and external service providers in close partnership.the role - what you will do at ciena:hr business operations provide hr support & consultation for employees and managers; answer queries about hr programs (company policies, employee relations, annual programs) and other hr-related topics* partnering with centres of excellence (talent acquisition, legal, compensation, benefits, l&d, global mobility, hris, etc.) to drive positive employee experience outcomes* foster and maintain strong internal relationships with hr & colleagues globally (incl. Hrbp’s, tr, l&d, ta, internal comms, legal etc)* prepare employment contracts across all india/apj countries. Manage a seamless candidate experience from offer through to on-boarding* responsible for ensuring background checks are completed on time including follow-up with the hub team on a regular basis and closure of insufficiencies* interface with key internal and external partners i.e. Payroll, legal, facilities and it etc. to ensure coordinated on-boarding, separation and other key actions* ensure documentation is filed appropriately and is sox/iso compliant* responsible for workday support to employees/managers and any workday actions* deliver initiatives to improve the employee experience with hr by identifying and proposing solutions that improve our service delivery model* conduct exit interviews, provide feedback to management, and analyze data* provide support to hrbp’s on local hr matters for india and apj* work along with legal in managing local compliance requirements and reports* participate in audits as an when requirednew hire experience run weekly outreach sessions for all new joiners, confidently articulating the company orientation content and assisting with employee onboarding querieshr excellence contributes to/leads people projects (globally or india/apj) that drive improvement and deliver new value for the ciena people promise* promoting self-service (tier 0) to employees and managers, freeing up hr team to focus on higher value activities* constantly reviewing and developing tier 0 content so that it is up to date and relevant* identifying new areas for hr improvement, such as automation or process improvement* support the development, set up and review of hr policies and documents across* process hr paperwork and system updates in an accurate and timely manner (eg promotions, transfers, leavers, relocations etc)* input and update data to workday system, ensuring it remains current and accurate* work closely with the payroll team to answer queries and ensure accurate processing each month* maintain all electronic hr files and correspondence in line with gdpr* may need to perform general administrative duties from time to time, includingcollaboration with stakeholders: you will be in the center of our regional operation, interacting daily with employees and colleagues of all areas and levels, from different cultures and countries.qualities we admire: someone that shares our passion for technology and core values (agility, integrity,innovation, teamwork and customer first)* employee relations experience. Knowledge and experience of the emea region andthe employment landscape* detail-oriented and committed to a high degree of accuracy* strong logical thinker who applies good judgement to employee situations* highly ethical and able to deal with confidential issues with tact & discretion* excellent organizational skills and abilities. Capable of effectively managing multipledemands from a variety of sources, remains calm under pressure.* have strong focus on customer service and meeting the demands of internal andexternal clients* must be an effective team player* a passion for the entire people process* preferably multi-lingual (french, german, arabic, dutch or russian would be an* advantage)* workday experience preferablejoin our to get relevant job alerts straight to your inbox. At ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.ciena is an equal opportunity employer, including disability and protected veteran status.if contacted in relation to a job opportunity, please advise ciena of any accommodation measures you may require. J-18808-ljbffr