Enterprise flexcube support specialistthis role involves ensuring the stability and performance of our enterprise-level flexcube system. The ideal candidate will possess strong knowledge of flexcube, as well as proficiency in pl/sql, unix, and other relevant tools.key responsibilities:provide advanced level support for the flexcube module.respond to business queries and resolve issues within service level agreements.monitor system performance using itrs, autosys, and other monitoring tools.troubleshoot and resolve application and data-related issues.collaborate with cross-functional teams to escalate and resolve critical incidents.maintain clear documentation of incidents, root cause analysis, and corrective actions.required skills and qualifications:strong knowledge of flexcube.proficiency in pl/sql.experience working with unix.familiarity with itrs and monitoring tools.hands-on experience with autosys.strong analytical and problem-solving skills.work modality:hybridguadalajara, jalisco and mexico city.some benefits include a dynamic work environment, opportunities for growth and development, and collaboration with experienced professionals.hashtags:#flexcube #supportspecialist #enterprisetechnology #plsql #unix #autosys #itrs #techjobs #guadalajarajobs #hiringnow #itcareers #bankingtechnology #supportengineer #jobopening #linkedinjobs #mexicotech