*key responsibilities:*
* management
* data collection and analysis
* operational compliance
* personal capability building
* customer order processing
* solutions analysis
* operations management
* resolving customer issues
* health, safety, and environment
formal qualifications required:
+ bachelor’s degree
previous experience required:
+ 3+ years experience in a customer service representative in automotive
skills:
+ excellent verbal and written communications
+ must be fluent in english
+ must be able to work and travel independently
+ strong problem solving and analytical skills
about gkn automotive:
we have been inventing the future for 250 years. A global automotive technology company that pioneered electric drive systems and is now driving the future of transportation. Gkn automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we design, develop, manufacture, and integrate an extensive range of driveline technologies for over 90% of the world’s car manufacturers.
what do we offer?
* compensation: competitive salary with bonus structure
* benefits: eligible employees may participate in most benefit programs on the first of the month following or coincident with date of hire.
* medical, dental and vision plans
* employer paid life and ad&d insurance
* pre-tax savings & spending accounts (hsas and fsas)
* voluntary benefits - a variety of options
* employer paid short and long-term disability
* 401(k) plan with employer match
as a global engineering company, innovation is central to our success. We seek people of different backgrounds, with different skills and perspectives to spark originality, imagination, and creativeness in our teams around the world. Gkn automotive is an equal opportunity employer. We treat all employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or applicant on the grounds of age, race, creed, religion, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristics protected by law. We are committed to providing individuals with disabilities reasonable accommodation to participate in the job application or interview process. Please contact us to request any such accommodation:
gkn driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
customer service representative
hoy
skills and abilities:
* minimum of a bachelor’s degree (or equivalent) and 3-5 years of experience in transportation, logistics, or other transportation business or activity with a clear understanding of multiple modes and services within the transportation/logistics industry. However, a combination of experience and/or education will be taken into consideration.
* must have a strong work ethic and good problem-solving skills.
* must be able to interact well with others.
* must desire to show leadership and team-building abilities.
* must have good communication and organizational skills.
* must be able to work independently, or in a team setting. Must be capable of working under tight time constraints in a high volume environment with multiple priorities.
* ability to read and interpret general business documents.
* ability to write routine reports and general business correspondence.
* ability to work with peers and communicate basic concepts.
* ability to solve practical problems through standardized solutions that require limited judgment.
* ability to follow prescribed and detailed procedures to solve routine problems.
tipo de puesto: tiempo completo
salario: $25,000.00 - $35,000.00 al mes
horario:
* turno de 8 horas
prestaciones:
* seguro de gastos médicos mayores
* seguro de la vista
* vales de despensa
tipos de compensaciones:
* bono de asistencia
* bono de puntualidad
idioma:
* inglés (obligatorio)
customer service engineer
hoy
escolaridad: ingeniero industrial, ingeniero mecánico, negocios internacionales, etc.
giro de la empresa: recubrimiento y acabado de superficies
experiência: 6 meses en atención al cliente.
ingles alto (100%)
funciones:
* gestionar base de datos
* atención al cliente
* identificar, contactar y captar prospectos potenciales para los servicios
* atención, mantenimiento y crecimiento de clientes actuales
* asesorar a los clientes sobre las mejores alternativas de los servicios ofrecidos
* establecer y desarrollar estrategias de ventas en conjunto con su gerencia comercial
* generación de reportes, mensuales y trimestrales, requeridos por el departamento
* análisis de mercado de nuevos requerimientos de la industria y servicios ofrecidos por competencia
* uso y seguimiento de crm como herramienta de ventas y comunicación con clientes y prospectos
* cumplir con las necesidades requeridas por la gerencia comercial
* elaboración de informes cuantitativos que avalen sus actividades y resultados
* representación efectiva de los valores de la empresa
horario de trabajo: lunes a viernes de 8:00 am a 6:00 pm
lugar de trabajo: colonia parque industrial escobedo, escobedo, nl 66062
salario: $22,000 mensuales
prestaciones superiores de ley, 40% de prima vacacional, 25 días de aguinaldo, vales despensa, fondo de ahorro, apoyo escolar, apoyo navideño
tipo de puesto: tiempo completo
salario: a partir de $2,000.00 al mes
horario: turno de 8 horas
prestaciones: vacaciones adicionales o permisos con goce de sueldo
tipos de compensaciones: bono de productividad
hoy
customer service engineer
hoy
importante empresa solicita:
customer planner
requisitos:
* escolaridad: titulado o experiencia equivalente a su grado académico.
* inglés avanzado (indispensable)
* office intermedio - avanzado
* manejo de software erp (ejemplo: sap, oracle, as400)
* experiência: 3-5 años en área de customer service para la industria automotriz, manufacturera o similar.
responsabilidades:
* contacto directo con el cliente
* creación e ingreso de órdenes de surtido en sistema
* seguimiento a inventario mínimo necesario (safety stock), lead times, moq
ofrecemos:
* contratación directa con empresa
* sueldo mensual: $25,000.00 - $30,000.00 brutos
* excelente esquema de prestaciones superiores
* horario: lunes a viernes 7:00am a 5:00pm
* zona de trabajo: escobedo nl
interesados mandar información curricular
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