Key competencies
scrum practices and artifacts: sprint planning, daily stand-ups, sprint reviews, retrospectives, product backlog, sprint backlog, burndown charts
testing practices, devops concepts
risk and impediment management
organizational change management
servant leadership, strong communication, conflict resolution, adaptability, problem-solving
bilingual (spanish and english)
role
scrum, kanban, safe, program/project management
scrum practices and artifacts: sprint planning, daily stand-ups, sprint reviews, retrospectives, product backlog, sprint backlog, burndown charts
testing practices, devops concepts
risk and impediment management
organizational change management
servant leadership, strong communication, conflict resolution, adaptability, problem-solving
bilingual (spanish and english)
tools
project management tools: jira, devops, confluence
risk/compliance matrices
aws, snowflake
responsibilities
facilitate scrum events
coach the team in agile practices
remove impediments
support the product owner
promote continuous improvement
protect the team
foster collaboration
track and report progress
encourage self-organization
drive organizational agility
daily stand-up: facilitate a 15-minute stand-up to track progress and blockers.
impediment resolution: address urgent blockers (e.g., resource constraints, client dependencies).
timesheet review: monitor team timesheets for utilization and compliance.
backlog refinement: collaborate with the product owner to prioritize and clarify backlog items.
stakeholder sync: quick check-ins with clients or internal teams for alignment.
risk assessment: review project risks and update mitigation plans.
sprint execution support: assist the team in staying on track with sprint goals.
coaching sessions: conduct 1:1 or team coaching on scrum practices.
documentation: update word-formatted reports for clients or leadership.
planning ahead: review upcoming sprints, stakeholder meetings, or release plans.
job description
the scrum master ensures that the scrum team's primary focus is on delivering value effectively.
to achieve this, the team embodies the agile values and principles, exhibits agile behaviors and follows the events, artifacts, roles and good practices of scrum and other frameworks as they are applicable to their situation.
they are a servant leader, guiding, coaching and teaching team members.
they are a liaison between the scrum team and people or teams outside the scrum team.
with their experience, they are accountable for a scrum team's effectiveness, by helping them remove impediments or blockers within the team, other teams, and across the organization.
they support the product owner, sharing techniques to define the product goal and better manage the product backlog.
their coaching helps the product owner to establish an empirical process for product planning.
they are conversant in the purpose and the logic of the product/service, its architecture, and the technologies that the team uses.
as a change agent, they are responsible to lead the organization in implementing scrum through training, coaching, and advising.
a primary focus here is helping the organization adopt an empirical approach.
they facilitate interactions between stakeholders and the scrum team to foster openness, respect, and learning.
as with any leading role, scrum masters are representatives of capgemini.
by nurturing agile processes and delivery efficiency, they also ensure the discovery of new business opportunities together with the client.
job description - grade specific
senior scrum master: a senior scrum master is a scrum master who can handle more complex delivery circumstances, e.g. during an agile transformation.
they can handle multiple teams, and exhibit lean agile leadership in a scaled environment.
they remove team delivery blockers and enhance agile mindset and behaviours.
they support teams by introducing them to applicable practices of scrum and other frameworks like xp, kanban.
they contribute to the growth of the scrum master community, mentoring new sms.
they support learning and development by running knowledge sharing sessions.
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