Engagement manager, aws professional services india
job id: * | aws proserve in - maharashtra
aws sales, marketing, and global services (smgs) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small-and-mid-market accounts to enterprise-level customers including public sector.
as an engagement manager, you will collaborate with aws consultants, partners, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes.
you will gain knowledge of the customer environment to expedite stakeholder alignment and team cohesion to help deliver customer value.
you will lead engagements, aligned to amazon leadership principles and in accordance with the engagement manager role guidelines.
success in this position demands effective leadership skills, agile expertise, and the ability to drive business outcomes while maintaining stakeholder relationships.
key responsibilities
as a delivery leader, drive business outcomes through matrix team management across multiple workstreams, employing agile/hybrid/waterfall methodologies.
own end-to-end project lifecycle management, from outcome validation to successful delivery, aligned with our delivery framework.
lead complex, multi-stream delivery engagements.
validate and ensure achievement of customer business outcomes.
manage risks proactively while identifying opportunities for additional value.
coach teams and customers on delivery practices.
partner with sales, support, and engineering teams for comprehensive solution delivery.
provide strategic guidance and risk management.
deliver training on agile methodologies.
enable partners through framework adoption.
collaborate across aws teams.
gather and channel customer feedback to improve aws services.
the role requires adaptability to handle unexpected challenges and willingness to travel to customer sites and internal events as needed.
about the team
aws values diverse experiences.
even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
if your career is just starting, doesn't follow a traditional path, or includes alternative experiences, don't let it stop you from applying.
amazon web services (aws) is the world's most comprehensive and broadly adopted cloud platform.
we pioneered cloud computing and never stop innovating — that's why customers from the most successful startups to global 500 companies trust our robust suite of products and services to power their businesses.
here at aws, we cultivate a culture of inclusion that empowers us to be proud of our differences.
ongoing events and learning experiences, including our conversations on race and ethnicity (core) and amazecon (diversity) conferences, inspire us to embrace our uniqueness.
we continuously raise our performance bar as we strive to become earth's best employer.
you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
we value work-life harmony, flexible work hours, and arrangements as part of our culture.
when supported in the workplace and at home, there's nothing we can't achieve in the cloud.
basic qualifications
hands-on experience delivering enterprise-level it consulting projects using agile, waterfall, and hybrid methodologies.
experience with agile and project-management delivery best practices, frameworks, methodologies, and toolsets (e.g., miro, jira).
presented to c-level executives as well as to technical subject-matter experts.
experience in technical product or program management.
preferred qualifications
project-management certifications (e.g., apm, csm, psm, pmi-acp, prince2, safe).
aws / cloud experience and certifications.
flair for selling and operating as a trusted advisor.
past experience as a technical program manager (tpm) leading development projects, influencing technical priorities and business strategy through data-driven contributions, working directly with engineering managers and software engineers.
our inclusive culture empowers amazonians to deliver the best results for our customers.
if you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
posted: march 9, * (updated about 5 hours ago)
amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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