If you like change, change to uswe are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment.we as a growth oriented market leader invite you to join us on our journey from good to great!
*your role*:- as a junior position in the global team, you will support the availability of it systems and services for an international company with more than 65 locations worldwide including multiple cloud-based and physical data centers.
- you provide 1st and 2nd level support solving current network security related incidents, service requests, changes and problems.
- you will pro-actively monitor and improve it network security systems to provide optimal performance.
- perform regular system health-checks including but not limited to:- review and resolution of network alerts generated via norma group monitoring systems.
- ensuring system recoverability by actively monitoring and maintaining regular fail-over testing processes.
- proactive resolution of network and network security related incidents and alerts.
- regularly prepare, implement and review firewall policy rule changes.
- handle configuration, maintenance and monitoring of active lan, nac *x), global-wan, switches, routers, load balancers, reverse-web-proxy, firewalls, sd-wan, wireless infrastructure and other network equipment from a variety of manufacturers: check point, vmware, velocloud, hp/aruba, cisco, citrix, netscaler, microsoft azure.
- actively participate in projects related to new implementations, architecture changes, upgrades, optimisation and migrations of business acquisitions.
- implement and maintain documentation for networks and systems, sops (standard operating procedures), licenses, etc. including using diagramming tools such as ms visio.
*requirements*:- education / experience: degree in computer science or 1-year experience working in it, ideally as network analyst or administrator or an it role where general network administration was over 50% of duties- licences / certifications: holding or working towards industry recognized certifications such as: ccna or network+- you have a good understanding of technologies such as: sd-wan, mpls, vpn, encryption, cloud-based software defined networking, network-based security: ids-ips, network access control, and *ac-ax (wifi5 and 6) wireless infrastructure.
- you have strong communication skills (including fluent english) working with and coordinating actions with third-parties/ external consultants- you are a team player and you like to work in an international environment*_at norma group, we believe that diverse perspectives drive innovation.we welcome individuals with a wide range of skills and experiences to develop solutions that make a global impact.as a proud equal opportunity employer, we are committed to fostering a workplace where everyone feels respected, empowered, and heard._*contact for this position: alma reyna chaparronorma group human resourcesave eje gabriel *cd.juarez, chih.
, mexico