An office sales engineer-technical support trainee is a sales professional specializing in understanding and explaining the technical aspects of products to potential customers. Their duties include consulting on product development and explaining product features to clients.
duties and responsibilities
* communicate with the sales team to understand customer demands and provide sales support as needed.
* support customer inquiries by answering calls, providing information, and solving problems to ensure customer satisfaction.
* develop and communicate design alternatives when necessary, explaining the reasons behind them.
* prioritize and multitask during high-volume periods while maintaining customer parameters.
* coordinate with the team to resolve customer needs proactively and manage workload effectively.
* propose final purchase decisions and competitive pricing to customers.
* secure orders, ensure product standards, and guarantee timely delivery.
* establish rapport with customers and gain acceptance.
* assist clients in resolving issues related to product usage.
* generate initial cost estimates promptly for client inquiries.
qualifications
* no issues with domestic and regional travel.
* good communication skills.
* ability to handle pressure professionally.
* graduate of civil or mechanical engineering is preferred.
* good understanding of engineering technical drawings and metal fabrication.
* experience in sales or marketing within the steel industry is an advantage.
* fresh graduates with excellent credentials are encouraged to apply.
* ability to speak bisaya.
#j-18808-ljbffr