Responsibilities
* quarterback project delivery, with engagements spanning across the customer lifecycle, including implementation of 6sense use cases from inception to launch
* act as the primary point of contact for customers regarding project plan, progress, and risks
* understand customer's strategic priorities and how they track and measure initiatives to achieve adequate outcomes
* work with customer to identify end‐to‐end workflow and translate them into business and technical requirements
* identify the strategic impact of use cases on the customer's business and help prioritize them to meet business objectives, with the goal of generating positive roi
* partner with internal 6sense teams to proactively resolve issues and ensure on‐time delivery across programs
* assist in driving product adoption post‐onboarding
* act as a knowledge partner and 6sense expert to strategically guide customers through best practices
* contribute to the development of 6sense best practices, including internal and external training materials and other collateral
* work closely with sales team to ensure implementation expectations are set accurately
performance measurement
- billable and productive utilization
- onps response rates
requirements
* must be able to attend the mexico city office located in reforma 2–3 times per week
* excellent project management and organizational skills
* excellent interpersonal and presenting skills
* experience managing or working with enterprise customers
* technical or non‐technical software experience
* ability to manage multiple projects simultaneously, prioritize, and scale
* ability and desire to work in a high‐energy and rapidly evolving b2b software startup environment
* proactive self‐starter who can comfortably and respectably speak their mind, manage shifting priorities, empathize with customers, and do the right thing
desired
* 3+ years' experience in the martech or sales‐tech industry
* 3+ years in an enterprise software customer‐facing role
* familiarity with the marketing tech stack: marketing automation, digital marketing technologies, data providers, b2b digital media
* experience working closely with b2b demand generation, marketing operations, sales operations and analytics teams
* have led projects from conception to closure, and have experience leveraging internal resources to get things done
benefits
full‐time employees can take advantage of health coverage, paid parental leave, generous paid time‐off and holidays, quarterly self‐care days off, and stock options. We'll provide the equipment and support you need to work and connect with your teams, at home or in one of our offices. We offer access to our linkedin learning platform and host quarterly wellness education sessions to encourage self‐care and personal growth. From wellness days to erg‐hosted events, we celebrate and energize all 6sense employees and their backgrounds.
equal opportunity employer
equal opportunity employer
#j-18808-ljbffr