Luxury villa service provider
we are seeking a highly skilled professional to fill the role of a luxury villa specialist. As part of our homeowners and commercial division, this individual will play a pivotal part in ensuring the highest level of service for our clients.
key responsibilities:
* manage property content across various platforms, including airbnb, vrbo, and vehm website.
* develop and implement strategies to improve listing quality, competitiveness, and overall performance.
* collaborate with travel agents and manage communication channels effectively.
* provide personalized support to guests and agents, ensuring seamless booking experiences.
* develop and maintain accurate property information, including descriptions, photos, and pricing.
* work closely with marketing to create engaging campaign materials and promotions.
* analyze market trends and competitor properties to inform strategic decisions.
* identify and secure partnerships with influencers aligned with our brand values.
* coordinate pre-arrival details with the concierge team to ensure exceptional guest experiences.
* support contract negotiations with guests, influencers, and agency partners.
* participate in internal strategy sessions and contribute to owner reviews.
* maintain brand consistency across all guest-facing and internal materials.
requirements:
* proven experience in hospitality, tourism, or luxury travel.
* familiarity with ota platforms, reservations, and property content management systems.
* excellent written and verbal communication skills in english and spanish.
* highly organized, proactive, and able to manage multiple priorities.
what we offer:
* a competitive salary package based on experience.
* performance-based incentives.
* the opportunity to work with a high-end hospitality brand in mexico's most exclusive destinations.