Overview
iff is a global leader in flavors, fragrances, food ingredients and health & biosciences, delivering sustainable innovations that elevate everyday products. Health & biosciences: channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets. The role is based in tlalnepantla. Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Our global quality assurance team is looking for a quality administrator who will help drive the business forward. This individual will be dedicated, curious and versatile with a passion for performance and an eye for detail, communicating and interacting globally with supply chain, sales, and manufacturing organizations and working independently to maintain systems and address internal and external customer needs.
as part of our quality assurance team, this individual will work on maintaining and improving our quality systems, and will communicate cross-functionally with our quality organization, supply chain, and regulatory teams around the world to meet both internal and external customer needs.
responsibilities
* maintain sap material master data and related master records.
* manage product and safety label documentation.
* respond to customer inquiries and complete questionnaires.
* support and maintain regulatory and quality documentation.
* collaborate with team leaders and quality specialists on projects and system tasks.
* contribute to and update various quality systems databases.
* assist in customer complaint investigations.
* create and submit process change requests and product deviation requests.
* support product registration activities and collaborate with team members.
qualifications
* degree in business or technical field, or equivalent experience—preferably with a background in quality assurance or quality control.
* experience using sap, lims, sharepoint, and lotus notes databases.
* knowledge of biotechnology, fermentation industry, and related regulations.
* strong technical writing skills preferred; minimum conversational english required.
* proven experience as a customer quality administrator with solid customer quality skills.
* demonstrate strong proficiency in common office software (word, excel, outlook, etc.).
* proficient at managing information, data and systems.
how would you stand out?
* demonstrated engagement in team meetings and participation in larger projects, both remote and face-to-face.
* ability to train and guide customer quality staff across global regions and collaborate with international stakeholders.
* ability to work with team members and stakeholders located in various global regions.
why choose us?
* professional onboarding process
* training opportunities
* learning and development programs
we are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At iff, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of religion, gender identity & expression, sexual orientation, or disability.
visit iff.com/careers/workplace-diversity-and-inclusion to learn more
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