Before you apply!We need you to have experience leading a team, dealing with decision-makers and having experience on e-commerce. We need a person that is results driven and has lived throughout a fast-paced environment! Bonus points if you have experience within the marketplaces ecosystem (mercado libre, amazon, tik tok, etc).company descriptionat fully, we make selling online on marketplaces easy. Period.role descriptionare you a data-driven strategist who speaks "profit & loss" as fluently as "marketplace growth"? Fully is looking for a team lead to spearhead our account management operations for mexico's biggest e-commerce platforms.with over 21 years of experience and 7 million+ items sold, fully isn't just a service provider—we are the engine behind the success of major brands on mercado libre, amazon, liverpool, tik tok shops, and shein.as our team lead, you won't just manage accounts; you will lead the people who do. You are the final line of defense for client satisfaction and the primary architect of their growth. You will translate complex data into actionable strategies that protect margins and scale sales.what would you do?High-level stakeholder management: act as the strategic point of contact for customers.performance reporting: use superior analytical skills to create sophisticated reports that drive impactful decisions.team management and mentorship: lead and develop a high-energy team of key account managers (kams) to hit aggressive kpis.who you are?Excel power user: you navigate complex formulas, macros, and large datasets with ease. If it can't be measured, it doesn't exist for you.e-commerce expert: proven experience in the marketplace ecosystem (mercado libre/amazon/etc.) is a must.analytical mindset: backgrounds in engineering, business, or mathematics are highly valued.relationship pro: you know how to navigate high-stakes negotiations and build trust with sophisticated clients.why fully?Competitive compensation: competitive net salary plus attractive bonus based on sales and performance results (we are expecting you to have 5-6 years of work experience)elite growth: direct impact on the strategy of a company leading the mexican e-commerce market.prime location: work from our dynamic office in col. Roma norte, cdmx.impact: join a culture that values transparency, energy, and constant learning.