We are looking for a lead business analyst to join our distributed team and deliver ongoing support for a custom insurance policy administration platform.in this position, you will play a central role in aligning the system with business objectives and ensuring it continues to meet evolving operational requirements.responsibilities- oversee configuration activities for the insurance policy administration application- gain expertise in configuration filework, including rating, ui elements, error handling, and document prototypes- develop epics, features, and user stories in ms azure devops to support the rollout of advanced functionality- maintain and expand the knowledge base by recording knowledge transfer sessions and project activities using ms office and sharepoint- manage and resolve production issues for the core team- prepare and update documentation that captures issues and user requirements- facilitate requirement gathering and estimation efforts- work closely with business stakeholders, vendor analysts, and developers to clarify issues and define action plansrequirements- minimum of 5 years’ experience as a business analyst or in a related capacity- at least one year of experience leading and managing technical or development teams- advanced skills in analyzing and preparing documentation- solid understanding of insurance industry practices and workflows- proficient in sql for data analysis and generating reports- experience in documenting requirements during knowledge transfer activities- confident in direct communication with clients and stakeholders- eagerness to learn and actively support a growing team and expanding account- strong english language skills, both spoken and written, at b2 level or abovewe offer- career plan and real growth opportunities- unlimited access to linkedin learning solutions- international mobility plan within 25 countries- constant training, mentoring, online corporate courses, elearning and more- english classes with a certified teacher- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)- versátil work schedule and dress code- collaborate in a multicultural environment and share best practices from around the globe- hired directly by epam & 100% under payroll- law benefits (imss, infonavit, 25% vacation bonus)- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- grocery coupons- 30 days december bonus- employee stock purchase plan- 12 vacations days- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.by applying to our role, you are agreeing that your personal data may be used as in set out in epam´s privacy notice and policy. J-18808-ljbffr