*responsibilities*
- participate in knowledge transfer to understand the product
- learn configuration activities including rating and user interface
- document prototypes and configuration activities
- create epics, features, and user stories in microsoft azure devops for complex functionality
- establish a knowledge repository to capture all knowledge transfer and activities using microsoft office and sharepoint
- support ongoing configuration activities
- triage production issues for the core team
- create understanding documents outlining issues
- develop user requirements documents detailing solutions
- assist in requirement elicitation and estimation
- liaise with business users, vendor business analysts, and development teams to understand issues and propose further actions
*requirements*:
- proficiency in sql for data analysis and reporting
- background in documentation analysis and requirement management
- familiarity with insurity or similar insurance policy administration software
- understanding of requirements and change management processes
- strong english proficiency for direct communication with clients
*nice to have*
- experience with migration projects
- certifications in business analysis or related fields
- knowledge of agile methodologies
- familiarity with microsoft office suite
- understanding of sharepoint functionalities
*we offer*
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- international mobility plan within 25 countries
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days plus 4 floating days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.