About the role
the server assistant supports servers and the overall dining experience by maintaining cleanliness, assisting in food delivery, refilling beverages, and resetting tables. This role is essential to ensure efficient service and a welcoming environment for guests.
What you will do
assist servers in providing prompt and efficient service to guests.
Clear used plates, glassware, and utensils from tables.
Clean and reset tables quickly and properly for incoming guests.
Refill water, beverages, and bread as needed.
Deliver food orders from the kitchen to guests when required.
Maintain cleanliness and organization of the dining area, server stations, and restrooms.
Assist in stocking and replenishing supplies (napkins, silverware, condiments).
Communicate effectively with servers, kitchen staff, and management.
Follow all health and safety guidelines.
What you bring
fluency in spanish and english.
A minimum of one (1) year working in a food & beverage position.
Two (2)+ years of experience working within a luxury hotel or similar environment is considered an asset.
Knowledge of the ability to operate computer equipment.
Knowledge in micros system.
Understanding and familiarity with quality standards and service standards of the hotel.
Highest level of integrity and transparency.
Apply an ethical approach to the outcome of situations.
Strong interpersonal and relationship‑building skills.
Reasonable problem‑solving, decision‑making and conflict resolution skills.
Work in a safe, prudent and organized manner.
What we offer
compensation: highly competitive salaries as well as an annual incentive plan for managerial roles at department head level.
Transport: shuttle service from san lucas and san jose del cabo to the resort.
Uniforms: complimentary dry cleaning for employee uniforms.
Training & development: in‑house training workshops for line and management employees.
Recognition: employee service awards as well as employee of the month & employee of the year awards.
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