Provides direct support to company employees, other hr groups and company management as part of a centralized function to handle a variety of hr-related transactions, receives and responds to requests concerning hr policies/programs
*in your new role you will*:
- act as hr transaction specialist, perform administrative duties in the hr service center.
- provide entry level hrsc services, perform document preparation/records duties related to the digital personnel archive (dpa).
- *design and implement hrsc kpis *and dashboards, *data quality audits, *etc.
- appropriately routes requests from employees to others for additional information
- inputs employee personal data into human resources information/computer system.
(hris) database and/or documents activities as requested.
- configure basic features and local customizations, when required in servicenow.
*you are best equipped for this task if you have*:
- 3+ years of work experience in hr shared services/ hr operations/ hris or related
- bachelor's degree in computer science, information systems, human resources or a closely related discipline
- background in data analytics, service now, hris (sap hcm), etc.
- ability to execute hr transactions following set guidelines using the appropriate technology, where applicable
- detail oriented with superior analytical, problem solving, pragmatism and organization skills
- excellent customer service skills
- excellent communication skills - proficient in oral and written english 90%
- excellent knowledge of excel and other microsoft office tools