About the project nds.next is a firmwide initiative to migrate on-prem virtual desktops (ndses) to azure-hosted virtual desktops, aligned with the firm's cloud migration strategy. The role sits in the ndsnext migration factory and executes migrations at scale using a standardized, repeatable factory operating model.
role summary
we are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a migration engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).
key responsibilities
- execute user migrations following the factory playbook, tracking progress and outcomes
- validate end-user functionality on nds.next desktops (e.g., m365 suite, firmwide common applications (e.g., digital assistant tools), business apps from an internal app store, web applications and line-of-business tools)
- perform application testing, defect reproduction, and regression checks before and after migration
- troubleshoot and resolve issues across windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
- write clear user updates and technical notes; manage expectations and drive closure
- provide structured reporting on your assigned workload (status, risks, blockers)
must-have skills
- strong familiarity with windows desktop environments and application behavior
- proficiency in cloud application connectivity and access management, including core networking concepts and operational troubleshooting
- python or java coding proficiency for automation and diagnostics
- strong debugging and problem isolation skills (logs, configs, repro steps)
- strong application testing knowledge (test design, validation, regression mindset)
- excellent written and verbal communication, including explaining technical issues to non-technical audiences
- strong personal project management skills (follow process, manage your queue, accurate reporting)
good-to-have skills
- knowledge of ai-assisted troubleshooting or automation concepts
- prior application development experience (building, supporting, or modernizing apps)
- engagement style: high-volume, user-facing execution with clear daily outcomes
- works independently within a standardized model, escalating appropriately when needed
- comfortable partnering across engineering and operations teams
eeo
infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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