A leading gardening company in puebla, mexico is looking for an it service desk supervisor. This role is responsible for overseeing it service desk agents, ensuring user satisfaction, and improving service processes. Ideal candidates will have 4-7 years of supervisory experience in it service desk and a bachelor's degree in information technology. Proficiency in itil and strong leadership skills are essential. This position offers an opportunity to work in a dynamic environment focused on continuous improvement.#j-18808-ljbffr