Why join us
if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
About the role
we are looking for a technical program manager to lead large-scale, cross-functional initiatives across our marketplace ecosystem. You will own end-to-end delivery of complex platform programs — including unified account systems, ciam integrations, and emerging ai capabilities — operating within a centralized tpmo structure. This role requires genuine technical acumen: understanding system architecture and cross-platform dependencies is as important as program execution.
What you will do
lead end-to-end program management for large, cross-team marketplace initiatives;
drive planning, execution, and delivery of complex product and platform programs;
translate high-level initiatives into structured programs with clear deliverables, milestones, and ownership;
partner closely with product, engineering, ux, and leadership to align on scope, priorities, and timelines;
understand system-level architecture and cross-platform dependencies to effectively coordinate execution;
identify risks, dependencies, and bottlenecks, and proactively drive mitigation strategies;
manage and prioritize a portfolio/backlog of initiatives aligned with business goals;
coordinate cross-functional roadmaps and ensure consistent delivery across teams;
own key program artifacts such as project plans, raci, status reporting, and documentation;
support and manage tpm/pm contractor capacity across multiple initiatives;
ensure delivery against marketplace okrs including growth, efficiency, and ktlo/run-operate goals;
maintain clear, consistent communication across all levels of the organization.
Must haves
+4 years of experience in program management roles;
strong understanding of high-level system architecture and end-to-end system flows;
proven ability to think critically and solve complex problems with a structured, solutions-oriented approach;
solid program and project management fundamentals such as raci, project planning, and risk management;
experience leading cross-functional programs involving product, engineering, and ux teams;
ability to manage multiple initiatives and prioritize effectively in a fast-paced environment;
strong stakeholder management skills, with experience engaging tdms, pms, directors, and senior leaders;
strong upper-intermediate or advanced english communication skills, both written and verbal;
proactive ownership mindset with the ability to define objectives and drive outcomes;
experience managing dependencies across technical teams and systems;
proficiency with tools such as google workspace, jira, and ppm tools;
strong communication and collaboration skills.
Nice to haves
experience working on ai-related initiatives or integrations;
familiarity with ciam systems, messaging platforms, or large-scale identity systems;
experience working within tpmo or shared services program structures;
exposure to marketplace or platform-based product environments.
Perks and benefits
professional growth: mentorship, techtalks, and personalized growth roadmaps.
Competitive compensation: usd-based pay with education, fitness, and team activity budgets.
Exciting projects: modern solutions with fortune 500 and top product companies.
Flextime: flexible schedule with remote and office options.
#j-18808-ljbffr