Overviewat amazon, we are working to be the most customer-centric company on earth, therefore your role as a manager is key to achieving a balance in the role. Amazon’s operations team is seeking a highly skilled and motivated manager to oversee daily inventory control, quality assurance and capacity activities for our warehouse. Inventory control and quality assurance activities play a critical role in supporting best sortation, delivery practices, and capacity management inside the warehouse, with a direct impact on amazon's ability to serve customers on time.responsibilitiescreate balance between “work hard” and “have fun” with associates under scopeexecute internal audits and ensure the team delivers on business goalssupport process improvement activities addressing inefficiencies and/or new functions in day-to-day operationsassist in the development, documentation, deployment and monitoring of key business processes supporting internal processes of amzl mexicofollow up and analyze kpis of operations within the delivery station; implement and develop the station’s workflow and metrics according to standard work and processes to achieve year-over-year improvementsactively support and promote organizational changemeasure drivers’ performance, discipline and customer experience; map processes and implement or develop new processes to better serve amazon customers and reduce costsa day in the lifesupport, mentor, and motivate your hourly workforcemanage safety, quality, productivity, and customer delivery promisescollaborate with safety, engineering, loss prevention, quality assurance, human resources to develop plans to meet business objectiveslift up to 49 pounds and frequently push, pull, squat, bend, and reachstand/walk for up to 12 hours during shiftswork in environments with varying noise levels and temperaturescontinue to climb and descend stairs where applicableabout the teamamazon opened its doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Delivery station manager supports the complete mile operations within a delivery station and is a key part of the last mile operation. The role manages a +20 hourly team, safety metrics, attrition, payroll, shifts, vacations, overtime and the amzl ops metrics including delivery efficiency, number of routes, and cost per shipment. The role also supports purchasing tools, services and consumables for the station.basic qualifications1+ years of employee and performance management experiencebachelor's degree or equivalent, or 2+ years of amazon (blue badge/fte) experienceability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidayspreferred qualifications1+ years of performance metrics, process improvement or lean techniques experienceour inclusive culture empowers amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please note that accommodations are available. If the country/region you’re applying in isn’t listed, please contact your recruiting partner.company - servicios comerciales amazon mexico s. de r.l. de c.v.job id: a3160483
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