Your new roleyour role accountabilitiesbusiness analysis & process improvement – identify implicit, unstated, or unrecognized business needs and assist project leads and clients in determining whether to buy/build software, process reengineering, or other technology options.work with project leads to help determine feasibility of solutions and make recommendations to the project team that support short-term success and long-term business goals.work closely with sr.
analysts and itbcs to assist with problem resolution across projects.gather and document requirements during meetings with customers, determining and assisting with prioritization of business and system requirements for projects.document, organize and analyze requirements (business system, security, conversion, reporting); prepare functional design and specifications; assist with conversion, testing, configuration, training, and other project needs throughout the development lifecycle.perform walkthroughs and/or prototype demonstrations as needed.provide project management for project tasks or small-sized projects, including planning, analysis, development, testing, implementation, and issue management.meet with customers on a regular cadence to discuss and prioritize outstanding issues.document customer training requirements, participants, and desired time frames; work with training lead to implement training delivery and documentation; train customers individually or ad‐hoc as needed.may run, create, or assist in the preparation of system reports to provide information to the client.other tasks and duties as needed to support the team and/or business.qualifications & experienceat least 3 years combined technical and functional business experience.demonstrated skills using the ms office suite and process improvement techniques.experience with structured development methodology (agile / waterfall).
experience with detailed creation of functional requirements and design documentation as part of the software implementation lifecycle.superior analytical and problem‐solving skills.excellent written and verbal communication.work collaboratively with small teams.ability to handle multiple assignments concurrently.preferred: experience working with legal systems (agiloft, imanage, edocs, avvoka, counsellink, ecounsel, adobe sign).
preferred: experience working in a national or integral company.preferred: comfortable working in a highly iterative and somewhat unstructured environment.
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