About four seasonsfour seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location
laid-back luxury meets bucket-list adventure on this undiscovered east cape of los cabos. A place for those with a taste for the undiscovered and the extraordinary, our east cape location on mexico’s baja california peninsula is the epicentre for adventure. Swim in the most expansive beach in los cabos or set sail from our private marina on the sea of cortez, coined “the aquarium of the world” by famed oceanographer jacques cousteau.
About four seasons resort and residences los cabos at costa palmas
four seasons resort and residences los cabos, at costa palmas, located in la ribera, will be part of the exclusive costa palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the sea of cortez. Los cabos has long been a favorite destination for luxury travelers and is a natural fit for four seasons as we expand our presence in mexico. We look forward to welcoming our guests from around the world to experience four seasons' legendary quality and service while discovering the richness and beauty of baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.
Hotel site: https://www.fourseasons.com/es/loscabos/ instagram: #fsloscabos
about the role of the night manager
coordinate and maintain professional relationships with other departments such as reservations, housekeeping, food and beverage, security, engineering, etc. Acting as the ultimate authority in the hotel during the night shift. Respond to a wide variety of customer requests by accurately assessing guest needs and requests and making personal recommendations and suggestions.
What you will do
respond quickly and efficiently to any emergency or security situation in the hotel.
Follow up on pending disturbances and report and address any inconveniences that occur during the shift.
Review pending check-ins and check-outs for the day. Schedule checkouts according to departure schedules.
Reconcile bank terminals and various payment methods.
Review guest rates and analyze changes and comments in the system.
What you bring
minimum of two (2) years in a leadership role with a strong track record in a luxury resort.
Minimum experience of two (2) years in the reception area or guest relations.
Ability to communicate, read and write in english and spanish. Extra languages are a plus.
What we offer
compensation: highly competitive salaries as well as an annual incentive plan for managerial roles at department head level.
Transport: shuttle service from san lucas and san jose del cabo to the resort.
Uniforms: complimentary dry cleaning for employee uniforms.
Training & development: in-house training workshops for line and management employees.
Recognition: employee service awards as well as employee of the month & employee of the year awards.
Service culture
four seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
Learn more
company site: www.fourseasons.com careers: https://careers.fourseasons.com/us/en linkedin: https://www.linkedin.com/company/four-seasons-hotels-and-resorts facebook: https://www.facebook.com/fourseasonsjobs twitter: https://twitter.com/fourseasonsjobs
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