The sales agent converts qualified leads into paying customers through effective communication, negotiation, and closing techniques. This position plays a critical role in maintaining customer satisfaction while achieving individual and team sales goals. The ideal candidate is persuasive, disciplined, and motivated to consistently reach targets.
qualifications
* 1–2 years of proven experience in sales, customer service, or lead conversion.
* outgoing personality, with strong interpersonal and communication skills.
* excellent english proficiency, both spoken and written.
* ability to manage high-volume calls and client interactions daily.
* strong organizational and time management skills.
* proactive, persistent, and positive personality with goal orientation.
* ability to persuade, negotiate, and handle objections effectively.
* demonstrated salesmanship and hunger for improvement.
* tech savvy and capable of using crm and digital tools.
* availability to work u.s. Central time hours.
great to have
* experience in home services, pest control, or other b2c appointment-based industries.
* familiarity with crm systems or dialer tools.
* experience managing warm and cold leads.
responsibilities
* engage with qualified leads generated by appointment setters to promote services.
* conduct persuasive sales conversations to close deals effectively.
* overcome objections and negotiate terms that satisfy customer needs.
* maintain detailed records of customer interactions and outcomes in the crm.
* coordinate closely with appointment setters and the team leader to ensure efficient workflow.
* consistently achieve or exceed individual and team sales targets.
* deliver excellent customer experiences throughout the sales process.
* contribute ideas to improving sales processes and scripts.
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