Overview
portcities is seeking a driven and hands‑on delivery manager — consulting to lead our mexico consulting team. This role is pivotal to ensuring high‑quality project delivery in line with our methodology, maximizing consulting income, and maintaining a professional and performance‑driven environment. You will be responsible for team performance, project execution, and customer satisfaction, directly impacting the business's profit & loss.
responsibilities
* drive consulting income: monitor and improve the team's invoiceability; ensure the team is invoiceable and find projects if this is not the case; fight and defend the invoiceability of your team; support the sales team in closing deals by providing delivery insights and building confidence in our execution; identify and negotiate change requests to minimize credit notes and maximize revenue; forecast consulting income accurately and track deviation from the plan; take timely corrective action if a deviation occurs; ensure proper resource booking and project allocation to optimize team utilization; ensure strict control of project scope and deliverables.
* customer satisfaction: guide the team to better manage client relationships through clear communication, transparency about risks, and delivery of high‑roi solutions; create a sense of urgency and responsibility within the team to foster proactivity and responsiveness; personally handle escalation when team leaders or consultants are unable to resolve issues independently; be actively involved in critical negotiations (protect customer relationships and portcities).
* professionalism & culture: ensure compliance with internal policies (e.g., timesheets, wfo/wfh, work schedules); promote a culture of accountability, discipline, and alignment with portcities' operational standards; lead by example in the office, close to your team members, to cultivate a professional and productive work environment; enforce standards in work ethics, attire, communication, and proper use of company resources.
* office & meeting leaders: organize & co‑lead mexico's internal management meetings, ensuring follow‑through on action plans and alignment with broader company goals; foster a culture of initiative and collaboration.
requirements
* bachelor's degree in information system/computer science/business/accounting/management.
* a master's degree in business management is an advantage.
* minimum of 2 years of relevant experience in erp implementation.
* good communication, presentation, and writing skills in english.
* strong knowledge of odoo erp system, including configuration and customization.
* proven experience as an odoo consultant or similar role.
* odoo certification(s) or equivalent industry certifications.
* knowledge of other erp systems and business applications.
* language skills: native/fluent in spanish is required, while proficiency in english is preferred.
* work authorization requirement: candidates must have valid work authorization in mexico to be considered for this position.
what we offer
* a competitive package that directly rewards your contribution to our growth and profitability.
* base salary: mxn 40,000 to mxn 65,000 gross per year, depending on your profile.
* performance bonus: mxn 80,000 to mxn 180,000 per year.
* paid leave: 20 days of annual leave starting from the first year of employment.
* opportunity to work within an inclusive, international, and multicultural team.
* comprehensive international medical insurance coverage.
* ongoing training and professional development programs.
* clear opportunities for professional growth and career advancement.
* access to gym facilities to support employee well‑being.
* hybrid work model, combining office‑based and home‑office work.
* pet‑friendly workplace environment.
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