The role of logistics customer service within a plant is to issue and control the export process and communicate with the customer to validate ratings.the main objectives of this profile are:to control the pieces shipped and the validity dates of the shipments.analyze, understand and anticipate customer needs, ensuring that these are reflected in production activities.schedule inland export freight and track inland export shipmentssend export documents to customers inter companiessend documents and letters of instruction to customs brokerssend export documents to carriersreview documents received from the customs broker (export operations)generate messaging guides and necessary documentationcoordinate domestic and export customer routescoordinate with carriers the deliveries of export boxesservice to export and domestic customers.track customer ratingsfollow-up on the performance of client qualifications for quality, deliveries and projects; as well as maintenance of information in the applicable applications.upload mpms to the faurecia portal.minimum candidate requirements:bachelor's degree2 - 3 years of experienceautomotive customer service experiencecustomer portals management: volvo, stellantis, tesla, gmsap (must)control management of customer packaging, charges and scorecardadvanced english is a must