*primary purpose*:
will serve as a technical point of contact and it build resource for maintaining and enhancing continuous improvement for our human resources (hr), health & safety, and facilities systems. Will be responsible for optimizing the performance of all hr systems, gathering data, and making recommendations based on performance metrics.
*primary duties and responsibilities*:
- partners with the human resources and technology teams to continuously look for process improvements in hr tools and processes to effectively support business operations and end-user needs. Partner with hr and payroll in workforce management strategies (time and attendance, kpis, dashboards)
- ensures system compliance with data security and privacy requirements.
- ensure team and system compliance with regulatory requirements, including sox and other control narratives and matrices
- identify and recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.
- manage large data load (eib, mass uploads, integrations)
- requires the ability to manage transactions of confidential information and problem solve to make applicable decision
- maintains knowledge of trends and developments in hris providers, vendors, and technology.
*job specifications*:
- 6 years of experience in a fast-paced, hris / it operations environment.
- experience in project management desirable
- experience in change management desirable
- english (business fluent)
- portuguese (desirable)
- education: bachelor's degree in administrative area, computer sciences, related field or equivalent work experience
- knowledge of laws, regulations, principles, procedures and practices related to human resources (gdpr, soc1, soc2, sox)
- advanced proficiency in database management and security.
- exceptional ability to gather and interpret data, as well as improve hrit processes.
- ability to collaborate, provide technical support, and train staff.
- ability to communicate effectively with the management team, and at all levels of the organization