Job description
the field sales supervisor plays a pivotal role in delivering sales and customer support activities. This intermediate position requires strong leadership and direction skills to guide a team of employees.
the primary objective is to ensure seamless delivery of support services to clients and assist the team in meeting sales targets.
* train team members, monitor work quality, and provide performance feedback.
* track incoming data, including submissions, logins, booking, and disbursal numbers to meet overall targets.
* aquire new clients through tele-caller supported outbound calling and micromarketing activities.
* complete client handling from sourcing to serving as the first point of contact for any concerns or questions.
* analyze client interests, problems, and potential need for new products and services.
* conduct client, vendor, and channel meetings 50% of the time and perform revenue optimization activities.
required skills and qualifications
to excel in this role, you should possess the following skills and qualifications:
* 0-2 years of relevant experience.
* experience in the financial sector and sales preferred.
* working knowledge of related financial regulations and mortgage transaction structure.
* general understanding of regulatory compliance, guidelines, and regulations.
* clear and concise written and verbal communication skills.
* effective problem-solving and negotiation skills.
benefits
citi offers an equal opportunity and affirmative action employer environment.
qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.