Off-hours infrastructure operations specialist
this role involves working in a global infrastructure operations team, focusing on critical off-hours periods. As an off-hours infrastructure operations specialist, you will play a key part in ensuring our systems remain stable, secure, and optimized.
key responsibilities:
* monitor infrastructure performance and uptime across virtualized environments.
* execute system restarts, service restarts, directory creation, and file management.
* troubleshoot database access, authentication, and user issues.
* perform hardware, os, and storage maintenance during change windows.
* work in high-availability setups: clusters, replication, and dr implementations.
* support multi-site environments following change control best practices.
* respond to incidents and participate in a global on-call rotation for mission-critical systems.
requirements:
* 5+ years of experience working with vmware (vsphere, esxi), linux, and microsoft os.
* experience handling weekend and after-hours support in enterprise environments.
* skills in scripting or automation (powershell, bash, python, or ansible).
* working knowledge of active directory, authentication flows, and service monitoring.
* proven success supporting infrastructure operations, including troubleshooting and security compliance.
preferred skills: