Welcome to xpeer: leading a revolution in scientific content, xpeer is the "netflix for healthcare professionals."As the fastest-growing platform in our industry (with more than 65,000 registered doctors), we proudly operate in over 20 countries, connecting medical experts worldwide with the latest clinical insights.we're seeking a dynamic and results-oriented customer success (b2b) who isn't afraid to get their hands dirty and lead by example.as a critical member of our team, you'll play a key role in shaping our company's customer success strategies, developing lasting relationships with our clients, and working closely with cross-functional teams to deliver exceptional customer experiences.position overviewdevelop and execute customer success strategies that drive retention, adoption, and satisfactionbuild and maintain strong relationships with clients, acting as their trusted advisoranalyze client performance data and provide recommendations for optimization and growthcollaborate with cross-functional teams to deliver exceptional customer experiencesmeet sales annual quotas for assigned accountsmaintain existing customer success metrics and data as directedcoordinate with internal teams to ensure that projects are delivered on time and meet client expectationsmultitask and manage a large number of clients simultaneouslynúmero de vacantes: 1modalidad de trabajo: híbrido (25%)tipo de contrato: indefinido"*requisitos*profile*:bachelor's degree or equivalent experienceminimum 3 years of experience in customer success, account management, sales, or related fieldexcellent communication, strategic planning, and project management skillsanalytical and process-oriented mindsetcomfortable working in a fast-paced, deadline-driven environmentknowledge of hubspot and project management tools preferredexperience in healthcare, education, or audio-visual industry a plusfluency in english and spanish required, fluency in german or french a plus*habilidades*ventas y comercial*gestión de proyectos*atención al detalle*alta capacidad comunicativa y analitica*capacidad para la multitarea*inglés alto*negocios internacionales*estudios mínimoslicenciadoexperiência mínima3 añosdisponibilidad para viajarninguna