Overview
are you excited about driving impactful creative programs that elevate the amazon music brand and customer experience? Are you driven by the challenge of building and optimizing end-to-end program management frameworks to streamline creative workflows and unlock efficiencies? Do you want to hone your skills in enabling and improving processes alongside a global team of content creators and design experts? If so, the amazon music creative operations team is looking for a talented, passionate creative operations manager with a track record of strategic program delivery, cross-functional collaboration, and process improvement.
responsibilities
* support creative team capacity planning across campaigns and creative needs
* help maintain creative brief templates and intake processes
* track creative production timelines
* support creative directors in workflow management
* assist in coordination between internal teams and external partners
* help track creative production costs and budget
workflow and process optimization
* support implementation of content development workflows
* maintain process documentation and knowledge repositories
* help identify opportunities for workflow improvements
* follow and promote best practices in creative operations
* support creative production workflows for marketing campaigns
* help maintain creative review and approval processes
* track creative versions and marketing asset iterations
* assist in creative resource allocation
stakeholder engagement and vendor management
* build relationships with creative and marketing partners
day in the life
in this role, you will be responsible for leading and optimizing key creative programs that span across livestreaming, growth marketing, and product feature launches. You will serve as a central creative operational hub, building the frameworks, governance structures, and cross-functional collaboration mechanisms required to successfully deliver on strategic creative initiatives.
about the team
the creative operations team is embedded within the design & creative ops organization, focusing on operational excellence across all business verticals within amazon music. We establish end-to-end workflows and standard operating procedures (sops) for creative collaboration with marketing, product, and partner design teams. We define processes, track performance metrics, and maintain comprehensive documentation on operational practices. Creative ops partners closely with brand creative and brand strategy to launch campaigns, events, livestreams, features, and promotions.
basic qualifications
* 1+ year of experience in creative production, program coordination, or a similar role
* bachelor’s degree or equivalent experience; experience with project management and ticketing systems
* basic understanding of creative team dynamics and workflows
* knowledge of creative production processes
* strong attention to detail and ability to manage multiple projects
* effective communication skills
* basic knowledge of marketing channels and asset requirements
* understanding of brand guidelines
* excellent command of written and spoken english
preferred qualifications
* familiarity with creative desktop design tools
* experience in cross-cultural communication
* basic knowledge of creative and marketing technology stack
our inclusive culture empowers amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit amazon.jobs accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your recruiting partner.
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