Kms technology mexico – technical writer
at kms technology mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority.
responsibilities: we are looking for a highly experienced technical writer with a strong background in developer-focused content and a passion for delivering clear, concise, and impactful api documentation. As part of our cross‑functional team, you will work closely with engineers, product managers, and developer advocates to create and maintain high‑quality documentation for our public‑facing apis. Your contributions will directly support how developers adopt, understand, and build on our platform.
key responsibilities:
* own the end‑to‑end creation, editing, and maintenance of api documentation, including reference docs, developer guides, use cases, changelogs, and onboarding materials.
* translate complex technical information into clear, accurate, and developer‑friendly content.
* collaborate with engineering and product teams to gather insights on api design, usage scenarios, and release cycles.
* develop and maintain documentation standards, templates, and content structures to ensure consistency and scalability.
* actively incorporate feedback from internal teams and external developers to improve content accuracy and usefulness.
* help define and advocate for best practices in developer experience and content strategy.
* stay up to date with trends and tools in rest, graphql, openapi, and broader api ecosystems.
qualifications:
* 3+ years of experience as a technical writer, developer advocate, or similar role with a focus on api or developer documentation.
* strong understanding of restful apis, http methods, json, and authentication mechanisms such as oauth and api keys.
* familiarity with api specifications like openapi/swagger.
* ability to read and interpret code examples in modern programming languages such as python, javascript, or typescript.
* excellent technical writing, editing, and communication skills with strong attention to detail.
* experience with developer documentation tools and workflows, including markdown, static site generators (e.g., docusaurus, hugo), and version control systems (e.g., git).
* comfortable working in a collaborative, agile, and fast‑moving development environment.
nice to have:
* experience writing for developer platforms, api‑first products, or saas solutions.
* familiarity with graphql, webhooks, or event‑driven architectures.
* background in software development or a degree in computer science or a related technical field.
* contributions to open‑source projects, particularly those involving documentation or developer portals.
* understanding of developer onboarding workflows and community engagement best practices.
location and office:
* location: can work from anywhere within mexico (working from the office will be required time to time).
* office: av. de las américas th, country club, 44610 guadalajara, jal.
specright – technical writer / user education specialist
specright offers cloud‑based software (saas) for specification data management to enterprise and mid‑market level companies with complex needs. Whether it’s packaging, formulas, or products, specright helps companies reduce costs and empower efficiencies by sharing, analyzing and auditing specifications.
role overview: you’ll be responsible for creating, maintaining, and evolving high‑quality documentation and educational content that empowers our users to understand and use our product effectively. This includes user guides, release notes, onboarding materials, faqs, and in‑app help content.
key responsibilities:
* write, edit, and maintain clear, concise, and user‑friendly documentation for product features, workflows, and updates.
* collaborate with product, engineering, professional services, and customer education/support teams to gather information and ensure documentation accuracy.
* create and update onboarding materials, tutorials, and help center articles.
* develop content strategies for new feature rollouts and ensure timely documentation updates.
* maintain a consistent voice and tone across all user‑facing content.
* monitor user feedback and analytics to continuously improve documentation and identify content gaps.
* contribute to internal documentation and knowledge‑sharing resources as needed.
* maintain the product help portals to ensure that it hosts the latest material.
requirements:
* 2+ years of experience in technical writing, user education, or a similar role – preferably in a saas organization.
* exceptionally strong writing, editing, and communication skills.
* ability to translate complex technical concepts into clear, accessible content.
* experience with documentation tools such as confluence, notion, gitbook, or similar.
* familiarity with version control systems (e.g., git) and agile development processes is a plus.
* comfortable working cross‑functionally in a fast‑paced, evolving environment.
* experience creating video tutorials, walkthroughs, or interactive guides.
* previous experience building and managing a knowledge base is a plus.
what we offer:
* competitive salary and benefits.
* flexible work environment.
* opportunity to shape the user experience of a growing product.
* a collaborative and supportive team culture.
neostella – technical writer
neostella creates connected legal technology that brings together the data, workflows, and systems legal teams rely on every day. Our platform helps firms move faster, collaborate more effectively, and focus on delivering stronger outcomes for their clients.
key responsibilities:
* own the creation, organization, and continuous improvement of neostella’s documentation ecosystem.
* produce high‑quality content across help centers, sops, workflows, release notes, and training materials.
* work cross‑functionally with product, support, cx, qa, and training teams to ensure documentation aligns with product functionality and business goals.
* help build scalable documentation frameworks, improve content usability, and ensure documentation evolves alongside the product.
* interpret system functionality, identify gaps, and deliver content that is both accurate and actionable.
* build role‑based and competency‑based documentation and learning frameworks.
* manage and publish content using cms and help center platforms.
* create supporting multimedia content such as videos, diagrams, and tutorials when needed.
* conduct research to gather and validate information across teams and systems.
requirements:
* bachelor’s degree preferred.
* 2+ years of experience as a technical writer in saas or technology environments.
* strong understanding of software development life cycle and software systems.
* proven ability to translate technical information into clear, user‑focused content for diverse audiences.
* experience with structured writing, documentation frameworks, and content standardization.
* proficiency with documentation tools (google docs, zendesk, confluence, cms platforms).
* familiarity with jira, github, or similar project management tools.
* excellent written and verbal communication skills in english (b2+ or higher) and spanish.
* all resumes and application answers must be in english.
work from home technical writer / ref. 0623 – bairesdev
at bairesdev, we lead technology projects for giants like google and innovative startups. The technical writer is an integral part of an agile team that enhances, builds, and delivers trusted, market‑leading technology products in a secure, stable, and scalable way.
what you will do:
* develop comprehensive documentation that meets organizational standards.
* obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
* understand current architecture based on microservices and chrome browser extension.
requirements:
* bachelor’s degree in a relevant technical field.
* 4+ years of industry experience as an effective technical writer.
* good knowledge of the current tech stack: nodejs, chrome browser extension, microservices, datadog, aws services (rds, etc).
* proven ability to quickly learn and understand complex topics.
* previous experience writing documentation and procedural materials for multiple audiences.
* superior written and verbal communication skills, with a keen eye for detail.
* proven working experience in technical writing of software documentation.
* ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
* strong working knowledge of microsoft office.
* basic familiarity with sdlc and software development.
* excellent / above average written skills in english.
benefits:
* 100% remote work (from anywhere).
* excellent compensation in usd or local currency if preferred.
* hardware and software setup for work from home.
* flexible hours: create your own schedule.
* paid parental leave, vacations, and national holidays.
* innovative and multicultural work environment with mentorship, promotions, and skill development.
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