Posting description:
talent acquisition manager - global capability center
do you want to be part of a high performing team and enjoy new challenges scaling up a global capability center in mexico?
this is a hybrid role with the flexibility to work both virtually and from our mexico city office.
aon is in the business of better decisions
at aon, we shape decisions for the better to protect and enrich the lives of people around the world.
as an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
what the day will look like
* lead the recruitment team and processes in mexico, offering guidance and mentorship to nurture ongoing growth and dedication to client service.
* develop, drive and implement the talent acquisition strategy for mexico, including: recruitment, selection, and employer branding.
* ensure the firm's recruitment policies, practices and tools are appropriate and are developed in line with the external market in order to promote the employer brand and ensure the acquisition of talent.
* develop, implement, and maintain the efficiency and suitability of local employer branding initiatives, working closely with center management and the global employer branding team.
business effectiveness & partnership
* collaborate with center leader, center hr director, hr consultants, and business managers to refine resource planning, grasp main recruitment challenges and goals, and jointly devise creative solutions for current and future business needs.
* being responsible for the project team in developing hiring plans for each business to optimize resources and meet sla performance targets.
* increase the efficiency of the sourcing and selection process in close partnership with the business.
* kick off, plan, and implement projects to optimize efficiency and performance within the framework.
* implement performance indicators and share data with the company, using data to collaborate with the organization in boosting recruitment efficiency and cutting costs.
* develop and audit the regular reporting of sla performance and hiring activity/trend analysis to the businesses and leader and manager levels.
* deliver consistent, positive operational results with the best balance of investment and efficiency.
supplier management and relationships
* conduct ongoing assessment of all permanent recruitment vendors throughout the location, aiming to boost service quality and rates consistently.
* develop relationships with identified suppliers that include a partnership approach, standard terms and conditions and reduced spend per hire.
* negotiate and implement ad hoc project arrangements, acting as the key contact for the firm between third parties and hiring managers/center leaders.
continuous improvement/change agent
* assist latam ta leader in launching, planning, and driving initiatives to improve efficiency and effectiveness in the ta model.
* regularly review tools, techniques, and strategies for sourcing to increase efficiency and assess impact. Introduce new ideas and market insights to stay driven in sourcing and branding.
* adopt, champion and role model use of recruitment technology and systems to facilitate improved recruitment process and reduce costs.
* present forward-thinking perspectives regarding strategic delivery, informed by firsthand observations, to center leadership and teams crafting change management blueprints for key talent-focused endeavors.
skills and experience that will lead to success
* educated to degree level.
* fluent in english, spanish.
* extensive technical recruitment experience and knowledge in talent acquisition.
* experience in high volume recruitment, preferably in-house and preferably with experience of the mexico market.
* proven experience in supervising the direction, development, and leadership of recruiting teams and recruitment practice.
* knowledge of and experience of implementing standard process recruitment solutions to acquire best in class talent.
* capability to collaborate on application of ta policy and process as well as trends, themes, and solutions.
* ability to coach and mentor ta colleagues.
* proven ability to engage, advise, influence and partner with senior leaders in developing/implementing ta strategies to drive business performance.
* proven relationship leadership skills at all levels of the organization.
* excellent understanding of the industry's current trends and operating environment.
* ability to foresee and adjust to shifted business priorities & environment and to lead such changes alongside business leaders.
* knowledge of applicable human resource laws.
* advanced verbal and written communication skills, especially with senior level leaders.
* proficient in ms office (word, excel, powerpoint, outlook).
* knowledge and direct hands-on experience using automated hr/recruitment systems is highly preferred.
* highly self-motivated and advised.
* able to prioritize and complete tasks in a high-pressure environment.
* experience working in a team-oriented, collaborative environment.
* experience working across borders with senior interested parties based in other geographies.
* previous experience growing a shared service center for clients in north america would be advantageous.
work conditions:
* able to participate in training sessions, presentations, and meetings. Some facilitation required.
* flexibility in work timings to accommodate sudden recruiting demands and interact with peers across time zones.
how we support our colleagues
in addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at aon. Furthermore, all colleagues enjoy two "global wellbeing days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at aon, you are more connected, more relevant, and more valued.
aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
we welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email