As a disputes professional, you will manage the resolution of disputed invoices by investigating customer inquiries, identifying root causes, and implementing effective solutions. Through cross-functional collaboration, you will ensure timely dispute resolution, provide stakeholder updates, and deliver exceptional customer service. This role drives error reduction, process improvement, and team engagement, making a meaningful impact on customer experience and organizational success.- investigate and resolve customer inquiries and cases submitted by collectors or customer support.- analyze issues to identify root causes and implement effective, long-term solutions.- collaborate with cross-functional teams to ensure accurate and timely resolution of disputes.- provide clear and timely updates to stakeholders throughout the resolution process.- maintain high standards of customer satisfaction through proactive communication and service.- partner with collectors to identify potential bad debts and develop strategies to mitigate financial risk.you must have - bachelor’s degree in business, finance, accounting or equivalent.- 2 years on customer service, collections, accounts payable or finance.- strong problem solving, analytical skills.- strong written and verbal english skills.- intermediate excel.- attention to detail and organizational skills.we value - a knowledge of principles and best practices in (customer service and/or collections).- goal oriented, with the ability to handle multiple tasks.- good team and communication skills.- an ability to take initiative and work with limited direction.- an ability to learn quickly.- experience with sap and salesforceli-hybridhoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our aerospace technologies, building automation, energy and sustainability solutions, and industrial automation business segments – powered by our honeywell forge software – that help make the world smarter, safer and more sustainable. J-18808-ljbffr