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Business partner support manager

Zapopan, Jal
InterlubGroup
De EUR 200,000 a EUR 400,000 al año
Publicada el 25 mayo
Descripción

1 day ago be among the first 25 applicants

direct message the job poster from interlubgroup

we are the uncommon lubricant company, a mexican company with over 41 years of experience transforming industries such as glass, steel, mining, and aluminum through innovative lubrication technologies. We believe in doing things differently through technology, knowledge, and communication that truly make a difference.

we’re looking for someone highly organized, analytical, and globally minded who wants to grow with us and become the key link between our global commercial partners and internal teams.

key responsibilities:

· follow up with technical consultants to ensure business opportunities from plant visits (mexico & south america) are logged in the crm and properly monitored.

· manage quote requests from sales representatives in coordination with business partners.

· coordinate sample testing and share results with partners.

2. Order management – agency partnerships

· handle customer and consultant inquiries, request and deliver quotes, and follow up to ensure satisfaction and deal closure.

· verify customer purchase orders and forward them to business partners for processing and fulfillment.

· confirm shipments and ensure timely delivery.

3. Business partners visit coordination

· plan visit agendas for business partners in mexico and south america.

· maintain an up-to-date plant capacity database

· coordinate technical support visits for equipment installation, startup, or repair.

4. Business partner commissions

· record and monitor all commission payments.

· generate analytical reports for strategic decisions.

· fiscal warehouses inventory management (italy & netherlands)

· oversee inventory levels and analyze consumption to plan timely restocking.

· follow up on incoming web leads, ensure prompt responses, and track quote progress.

· support event planning and execution in collaboration with the branding team.

· coordinate booth construction, promotional materials, social media content, and giveaways.

· arrange catering services and appreciation dinners for partners and clients.

· confirm attendance of customers through technical consultants.

requirements:

· degrees: international business, international relations, industrial engineering, or related fields.

· experience: 2–3 years in similar roles or in customer service.

· crm: experience with any crm platform (preferably hubspot).

· office tools: proficiency in excel, word, and digital platforms.

· english: intermediate–advanced level (b2 or higher) – mandatory for daily communication with partners.

· preferred: basic knowledge of international trade (export processes, customs documentation, and order management).

interested?

send your cv avelazquez@interlub.com

make it different. Do it with purpose.

the uncommon lubricant company


seniority level

* seniority level

entry level


employment type

* employment type

full-time


job function

* job function

business development and sales
* industries

chemical manufacturing

referrals increase your chances of interviewing at interlubgroup by 2x

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